Msst Typist/secretary

MSST - Musculoskeletal Services Shropshire and Telford (MSST) Band 2 Typist/Secretary
Location RJAH, Oswestry

Our Medical Secretariat Team covers a wide range of sub-specialties and consists of Senior Medical Secretaries, Audio Typists which are based in different locations across the county of Shropshire, & Telford for the Musculoskeletal Services Shropshire and Telford (MSST).

We are seeking to recruit an Typist/Secretary for RJAH Trust. The main part of the role will be processing clinic letters, sending onward referrals to secondary care, physiotherapy and other departments and sending out typed/processed letters, uploading to patient record on RIO, dealing with post, answering the telephone and other administrative support as required. The nature of the processing is complex and sensitive.

Typing/Processing clinic notes and related documentation to a high standard using RIO and DMO/BigHand transcription system. This task will be allocated and output and quality monitored by the Medical Secretary.

Processing of e-referrals and their collation ready for triage by clinicians.

Scanning documentation on to RIO and EPR (Electronic Patient Record).

RIO/PAS data entry to correctly reflect patient’s RTT (Referral to Treatment) status.

Other data entry duties e.g. MSST patient tracking spreadsheets.

Sending out completed reports and correspondence.

Efficient management of incoming telephone calls, dealing with general queries from patients and staff.

General administration duties e.g. distribution of mail, photocopying, ordering stationery.

The Robert Jones and Agnes Hunt Orthopedic NHS Trust (RJAH) is one of the leading orthopedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.

We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans’ Orthopedic Centre (the first unit of its kind in the UK).

RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.

The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.

We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.

Typing/Processing clinic notes and related documentation to a high standard using RIO/SF4 Secretary Assistant and DMO/BigHand transcription system. This task will be allocated and output and quality monitored by the Medical Secretary.

Processing of e-referrals and their collation ready for triage by clinicians.

Creating patient files and requesting copies of external case notes.

Scanning documentation on to RIO/EPR (Electronic Patient Record).

RIO/PAS data entry to correctly reflect patient’s RTT (Referral to Treatment) status.

Other data entry duties e.g. MSST patient tracking spreadsheets.

Sending out completed reports and correspondence.

Maintenance of an efficient paper and/or electronic patient records system which is compliant with Trust standards, ensuring clinicians have the necessary patient information available to them at all times.

Efficient management of incoming telephone calls, dealing with general queries from patients and staff.

General administration duties e.g. distribution of mail, photocopying, ordering stationery.