Team Support Officer
7 months ago
Contract to start on 18-03-24 until 8-06-24 with a possible extension.
**Team Support Officer (Administration Role)**
The Cornwall Home Solutions Team awards disabled facilities grants to eligible disabled residents as well as supporting customers to manage the process of getting their adaptation installed into their home.
The vacancy of Team Support Officer is be based within our triage team, this team is responsible for assessing eligibility for a disabled facilities grant as and well as providing general advice and support to our customers.
This team also provides some general administration functions to the wider Cornwall Home Solutions Team, particularly around financial and data processing.
**Role Information/Duties**:
The successful applicant will undertake personal workload management whilst also participating in a rota for answering telephone calls from the general public.
The role will be based from one of the Clients Offices (this can be negotiated).
After initial training this role could be worked in a hybrid way with working both from home and the office. Home working equipment will be provided.
They are required to be resilient and capable to adapting to working in a fast paced and changeable environment, all of which are crucial for this role.
Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths.
You will have good communication skills and be confident in talking with clients.
You must be competent in the use of computers, good with numbers and be able to understand financial information.
You will need have strong organisation skills and be able to work independently managing your own workload.
The successful applicant will need to enjoy the challenge of working within a busy team environment, display flexibility and produce good quality, accurate outputs, while often working to deadlines.
5246235_-03-24_
**Salary**: £10.42 per hour
Work Location: In person
Reference ID: 5246235-03-24
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