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Hotel Night Receptionist

4 months ago

Livingston, United Kingdom Mercure Livingston Full time

**Job Ref**:INT18233

**Branch**:Mercure Livingston

**Location**:Mercure Livingston, Livingston

**Salary/Benefits**:£11.00 per hour

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Night Shift

**Posted date**:02/08/2023

**Closing date**:03/09/2023

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Volunteer days - Up to two days per year to support a charity of your choice
- Staff meals on duty
- Starting salary above national minimum wage
- Flexible working opportunities
- Staff Parking
- Uncapped incentives to reward you for your work

A day in the life of

As a Night Receptionist / Porter you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, checking in and out of hotel residents and preperation of night audit also dealing with any problems and resolving complaints in a courteous and professional manner.

Based in the Mercure Livingston Hotel, you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

Situated on the M8, just 35 minutes from Glasgow and 20 minutes from Edinburgh with a choice of 9 conference rooms and a great range of leisure facilities

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.

Situated on the M8, just 35 minutes from Glasgow and 20 minutes from Edinburgh, the Mercure Livingston is ideally based to explore Scotland.

It's also a great conference venue with a choice of 9 conference rooms and a great range of leisure facilities