Sales Administrator

2 weeks ago


Birmingham, United Kingdom Midland Heart Full time

**The Role**
If you have a background in administration, an interest in property and the desire for a fresh new challenge then look no further We’re seeking a Sales Administrator to join our friendly and supportive Sales & Marketing team until December 2024 on a Fixed-term Contract / Secondment basis.

Your responsibilities include, but are not limited to:

- Monitoring the Sales lead inbox and maintenance of the centralised lead database.
- Processing Property Addition forms, typically inputting data between 20-30 forms per month.
- Speaking in a professional manner to customers on inbound and outbound calls, providing accurate information, resolving queries and maintaining relationships with customers to the point of reservation.
- Marketing and advertising of properties.
- Checking customer registration details, including affordability assessments.
- Processing our utility and council tax bills and completion letters.
- Producing internal/external reports.

We’re happy to offer this role based from either our East Midlands Hub (Hinckley) or Birmingham, Bath Row site. To maintain relationships with the wider Development team, you can expect to spend three days a week working from a Midland Heart site and two days working remotely from home.
- Excellent telephone manner and the resilience to effectively to deal with difficult and challenging individuals over the telephone in a positive manner.
- IT skills with experience of using Microsoft Office packages and in-house systems.

**Who are Midland Heart? **We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Assessments for the role are expected to take place week commencing 27th May 2024.
- We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role._



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