Civil Enforcement Officer
2 months ago
The successful post holder will carry out parking and traffic enforcement throughout the borough through the issue of Penalty Charge Notices. Working as part of a two-person crew on the removal of vehicles, directing the removal and assisting with the removaloperation.
**DUTIES AND RESPONSABILITIES BUT NOT LIMITED TO**:
- Enforce parking and traffic regulations on the highway and in car parks through the issue of Penalty Charges and Civil Penalty Notices.
- Identify and request removal of vehicles parked in infringement, abandoned or untaxed.
- Report defective parking equipment signs, and lines.
- Report issues requiring investigation and/or action by other services within Tower Hamlets (e.g. defective streetlights, signs, litter, rubbish left out for collection, graffiti and fly tipping).
- Carry out parking enforcement by patrolling the borough’s streets and estates on foot, bicycle or motorised two-wheeler.
- Ensure all equipment used in the issue of PCNs is in working order and is kept secure at all times.
- Issue Penalty Charge Notices to vehicles parked in contravention of the relevant restrictions.
- As necessary, to provide statements to support cases dealt with by the independent adjudication service and to appear as the Council's witness at such hearings and in court.
**REQUIREMENTS**:
- Knowledge of parking legislation.
- Experience in a customer service environment.
- Ability to drive a vehicle or scooter and has the licenses to do so.
- Has the ability to build relationships and work well with others.
**WORKING HOURS AND RATE**:
- Mon - Fri, 09:00pm - 17:00pm
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