Support Assistant

5 days ago

Bromley, United Kingdom The Riverside Group Full time

**Job Title**:Support Assistant

**Contract Type**: Permanent

**Salary**: £22,998.93 per annum Plus £4000 London Allowance

**Working Hours**:37.5 hours

**Working Pattern**: 5 days a week including weekends

**Location**:Bromley Supported Housing, Bromley

**Why Riverside?**

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits

**The difference you will make as a Support Assistant**

You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams - to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

**About You**

We are looking for someone with:

- Experience of working with people in a customer facing environment
- An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction

**Role Profile**

We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to make positive choices, develop new ways of thinking and take steps towards independence, by:

- Assisting in the planning and delivery of a range of personalised support and move-on plans
- Understanding the risk management process and assisting the team to organise and undertake regular reviews of support and risk
- Inspiring and motivating customers to meet agreed outcomes and develop life skills
- Assisting customers with day-to-day support and tenancy-related matters
- Assisting the team to identify and promote opportunities for employment, education and training and support customers to access them
- Signposting customers to appropriate external support services, such as food banks and other community resources
- Supporting customers to be ‘tenancy ready’, enabling successful move on
- Supporting customers to be financially independent through budgeting plans and maximising income
- Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals
- Empowering customers to move towards self-management of their medication by following Riverside’s medication procedure
- Maintaining and updating clear, accurate and strengths-based records on the appropriate digital platform
- Assisting in the promotion of customer involvement and consultation
- Assisting with the delivery of a range of group work sessions

**Deliver a support service**:

- Support the delivery of the referral process for new customers
- Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support
- Work with customers to maintain a safe environment, including reporting any repairs or health and safety concerns
- Clean and prepare customer rooms as appropriate
- Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with the safety of the service
- Ensure customer safety by following local safeguarding procedures, recognizing and acting on any risks and escalating appropriately
- Contribute to and maintain local partnerships to ensure availability of a holistic range of support for customers
- Carry out day-to-day administration and operational duties
- Maintaining and updating financial administration systems including rent accounts, invoices, petty cash and banking
- Assist in collating and submitting information returns on funding, health & safety and performance
- Act as point of contact on the phone, reception and deal with a range of enquiries

**Other Information**
- You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours
- Use the Lone Worker system as and when necessary
- Ensure cu

  • Support Worker

    4 weeks ago

    Bromley, United Kingdom Ambient Support Full time

    **Job Description ** **Support Worker Service Name**:Thornhill Road** Location**:Croydon. CR0 2XZ** Salary**:£10.30 PH** Hours**:38 Hours Per week** **About Thornhill Road: Thornhill Road is a shared house near central Croydon. It supports up to 5 residents with each person having their own spacious bedroom as well as sharing communal areas. Thornhill...

  • Support Worker

    3 weeks ago

    Bromley, United Kingdom Ambient Support Full time

    ** Support Worker Service Name**:Croydon Road** Location**:Bromley, SE20 7AB** Salary**:£10.30ph** Hours**:Full and part time hours available** Our Rehabilitation and Recovery service in Bromley is looking for a committed and empathetic Support Worker, to care for 7 clients. Our service encourages activities in and, round the community including,...

  • Bank Support Worker

    3 weeks ago

    Bromley, United Kingdom Ambient Support Full time

    **Bank Support Worker** Service Name**:Widmore Road** Location**:Bromley. BR1 3BE** Salary**:£10.20** Hours**:0- hour bank contract** **About Widmore Road**: At Widmore Road, we believe that everyone is unique and deserves to live a full and meaningful life in their community - regardless of age, health or disability. Widmore Road provides a range of...

  • Care Support Worker

    4 weeks ago

    Bromley, United Kingdom Ambient Support Full time

    ** Care Support Worker Service Name**:Edward Road** Location**:Bromley, BR1 3NG** Salary**:£10.30ph** Hours**:38 hours per week - Includes at least 1 sleep in a week** **Join Ambient Support today as our New Support Worker and make a different in someone’s life!** As a **Support Worker**, you will be included in creating activities and ensuring the...

  • Care and Support Worker

    3 weeks ago

    Bromley, United Kingdom Ambient Support Full time

    **Care Support Worker** Service Name**:Widmore Road** Location**:Bromley. BR1 3BE** Salary**: £10.20** Hours**:38** Our service in **Bromley **is looking for a committed and empathetic **Care**Support Worker**, to care for **10 Respite** service users, with complex learning disability needs. Our service encourages activities in and, round the community...

  • Bank Support Worker

    4 weeks ago

    Bromley, United Kingdom Ambient Support Full time

    ** Bank Support Worker Service Name**:Edward Road** Location**:Bromley. BR1 3NG** Salary**:£10.30ph** Hours**:0-hour bank contract includes at least 1 sleep in a week** **Are you a looking for your next career adventure?** **Are you passionate about supporting and inspiring people we support to live healthy, happy, and meaningful lives?** **Do you...

  • Bank Care Support Worker

    3 weeks ago

    Bromley, United Kingdom Ambient Support Full time

    **Bank Care Support Worker** **Bromley, BR1** **£11.44ph** **0 Bank Hours** Do you want to make a positive difference to people’s lives, enabling them to gain greater independence and improve their well-being? If the answer is yes, read on! Who are Ambient Support? Ambient Support, a registered UK charity with over 25 years’ experience in...

  • Floating Support Worker

    3 weeks ago

    Bromley, United Kingdom Hestia Housing Support Full time

    **About the Service / Department** Bromley tenancy support service provides support to residents who need support in maintaining their tenancies or are at risk of losing their tenancy. The service works with singles, couples and families who find themselves in this situation and who need assistance in managing their tenancies. The promotion of independence...

  • Female Waking Night Support Worker

    2 weeks ago

    Bromley, United Kingdom Creative Support Ltd Full time

    We are looking for compassionate individuals to join our team in providing personalized care and support to elderly residents in Extra Care housing in Bromley. As a member of our team, you will play a crucial role in enhancing the overall health and wellbeing of our residents, fostering positive relationships, and assisting with daily tasks. You should...

  • Learning Support Assistant

    4 weeks ago

    Bromley, United Kingdom Morgan Hunt Recruitment Full time

    **SEN Support Assistants Needed** We are currently looking for SEN teaching assistants for a number of colleges based across South London. **The role - SEN Support Assistant** For this SEN Support Assistant role, you will need to build strong rapport with the students and will need to assist the teacher in running the class. You must have an Enhanced DBS on...

  • Learning Support Assistant

    1 day ago

    Bromley, United Kingdom Horizon Teachers Full time

    Horizon Teachers are supporting an OFSTED rated Good' graded secondary school in Lewisham, South London, in their search for a new Learning Support Assistant. This secondary school in Lewisham, South London is looking for an engaging and resourceful Learning Support Assistant to support students across an array of subjects and year groups to start in...

  • learning support assistant

    4 weeks ago

    Bromley, United Kingdom Future Education Full time

    Future Education - Learning Support Assistant Location: Bromley Job Type: Full-Time Hours: 8:30 AM - 3:30 PM Day Rate: £80 - £85 DBS Required Are you passionate about making a difference in the lives of young learners? Future Education is seeking a dedicated and enthusiastic Learning Support Assistant to join our team in Bromley. Key...

  • learning support assistant

    4 weeks ago

    Bromley, United Kingdom Future Education Full time

    Future Education - Learning Support AssistantLocation: Bromley Job Type: Full-Time Hours: 8:30 AM - 3:30 PM Day Rate: £80 - £85 DBS RequiredAre you passionate about making a difference in the lives of young learners? Future Education is seeking a dedicated and enthusiastic Learning Support Assistant to join our team in Bromley.Key Responsibilities:Provide...

  • Learning Support Assistant

    6 days ago

    Bromley, United Kingdom Horizon Teachers Full time

    Horizon Teachers is currently working with a secondary school in Lewisham, South London - rated to be Outstanding' by Ofsted - who is looking for a Learning Support Assistant to join them from September on a temporary to permanent contract, with the chance to earn up to £25,000/ annum. This is the perfect opportunity for aspiring teachers to work as a...

  • Learning Support Assistant

    5 days ago

    Bromley, United Kingdom Horizon Teachers Full time

    Horizon Teachers is currently working with a secondary school in Lewisham, South London - rated to be Outstanding' by Ofsted - who is looking for a Learning Support Assistant to join them from September on a temporary to permanent contract, with the chance to earn up to £25,000/ annum. This is the perfect opportunity for aspiring teachers to work as a...

  • Resident Support Assistant

    7 days ago

    Bromley, United Kingdom Morden College Full time

    **Job Title**: Resident Support Assistant **Location**: Bromley, Greater London **Salary**:£14.15 per hour **Job Type**: Permanent, Full-Time **About Morden College**: Morden College is a Charity dedicated to supporting older people. Founded in 1695 by the pioneering merchant, Sir John Morden, the Charity has been at the forefront of enriching older...

  • Administrator Assistant

    2 weeks ago

    Bromley Common, United Kingdom Reed Business Support Full time

    Reed Business Support are currently for our Bromley based client in securing them an Administrator Assistant role.The ideal Administration Assistant would need to be able to demonstrate relevant experience with the below duties:Providing general administrative support to the HR Manager and the Admin team, including filing, taking messages and responding to...

  • Behaviour Support Assistant

    3 weeks ago

    Bromley, United Kingdom Protocol Education Full time

    **Behaviour Support Mentors Wanted** - FULL-TIME ONLY Protocol Education are recruiting a ASD/ SLD Teaching Assistant to work in a Primary School 121 with children with Severe Learning Difficulties and Autism. You will be working largely term time, this is an exciting opportunity to be part of a conscientious and friendly team. You will work in small...

  • Learning Support Assistant

    3 weeks ago

    Bromley, United Kingdom Timeplan Education Group Ltd Full time

    **Learning Support Assistant - Bromley** TimePlan Education are working on behalf of an 11-18 academy in Bromley who are seeking to appoint an enthusiastic Learning Support Assistant who is keen to make a positive difference in the lives of children. The role is a full-time, permanent appointmentto begin immediately. You will be required to work with...

  • Learning Support Assistant

    2 weeks ago

    Bromley, United Kingdom Horizon Teachers Full time

    Position: Learning Support AssistantLocation: NewhamStart Date: SeptemberHorizon Teachers is currently searching for an enthusiastic individual to join an exceptional team, providing support to a child with diverse needs, including autism, learning delays, non-verbal communication, and hearing impairments.Main Responsibilities:Deliver personalized one-on-one...