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Project Coordinator

4 months ago

Glenrothes, United Kingdom Forth Windows & Doors Ltd Full time

**About Us**

Here at Forth Windows & Doors Ltd, we are a local growing dynamic company that continues to experience significant growth year on year, which not only opens new ventures for the business, but also for its staff. Online we are more commonly known as We Do Doors, this is out main trading entity. It has never been a more exciting time to become part of the team, and would like you to invite you to experience the excitement with us.

**The Role**

We are now looking to recruit a projects coordinator that is confident, efficient and also experienced in the delivery of excellent customer service. As a member of the projects team you will be working at the heart of the company in a busy, fast paced environment. From the moment a sale is confirmed, you will then see the job through from assigning an installer to survey our customer’s door, to the day it’s being installed.

**Your responsibilities will include**:

- Managing your own projects and Sub Contractors throughout the UK
- Coordinating with other departments within the company to ensure the successful completion of projects in a timely manner
- Pricing, quoting and ordering with suppliers
- Using your initiative to solve any problems that may occur with a calm and methodical approach
- As a projects coordinator Customer aftercare is an essential part of your daily routine, which may involve dealing with any quality issues that arise after installation

What we are looking for in a Projects Coordinator:

- 2 years minimum customer service skills
- 2 years minimum complaint handling skills
- Excellent attention to detail
- Experience in the double glazing industry is preferred, however not essential
- A genuine team player who can work well in a team, as well as on their own
- Ability to adapt to change and has a willingness to learn
- Ability to build strong working relationships with suppliers and contractors
- Strong Organisational skills
- Ability to work calmly in a fast paced environment
- Experience with CRM systems is preferred, however not essential. Full training is provided.

**Job Types**: Full-time, Permanent

**Salary**: £24,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Complaint handling: 2 years (required)
- Customer service: 2 years (required)

Ability to Commute:

- Glenrothes KY7 (preferred)

Work Location: In person

Application deadline: 28/02/2024