Senior Legal Advisor
4 weeks ago
RAC Legal Services are growing rapidly, we now have a fantastic opportunities for 2 Senior Legal Advisors to join our Legal Services team in our Legal Advisor Contact Centre, in Bristol
If you are a qualified graduate with an LLB plus either postgraduate qualification (LPC/BPTC/LLM) and/or experience in Employment, Property, Family and Wills and Probate law, this is an excellent opportunity to further your legal career. Experience of workingin customer facing or call centre environment along with excellent listening, communication and interpersonal skills would also be highly advantageous. If you have any of the above, we would love to hear from you
This role will require you to work from our iconic Bristol office situated in Bradley Stoke, on a full-time basis.
Shift work Monday to Friday with hours are no earlier than 0800 and no later than 2000
No Sundays or Bank Holidays
**Key Accountabilities**
- Provide clients with support through their claims journey by offering services of our suppliers
- Ensure all calls are handled in accordance with Advisory call matrix and business objectives.
- Ensure all calls and associated activities are logged accurately on the relevant case management systems.
- Maintain excellent technical knowledge and level of expertise in all areas of law.
- Ensure escalated complaints are resolved within set service level time frames to ensure customer satisfaction levels are met.
- Support the work of the department through support of training delivery and material, administrative duties such as keying and collation of information and undertaking legal research.
- Ensure your work conforms to standards set by the Financial Conduct Authority, Data Protection Act and other relevant legislation and/or regulatory bodies
As a minimum you’ll be a Law graduate (LLB) with Post Graduate Qualifications (LPC/BPTC/LLM) with customer service experience looking to take the next step into building your legal career with a well-known UK Brand. You will be communicating with customersoffering legal advice over the telephone, so must be confident when dealing with customers and able to manage difficult conversations effectively with strong listening and communication skills.
In return, we offer a competitive salary, contributory pension scheme, life insurance, 25 days annual leave with the option to purchase an additional 5 days, free on-site parking across all 3 sites and free RAC breakdown cover. You will be working in a mediumsized team, with a high level of support from both management and colleagues. We also offer a range of other flexible employee benefits for you to choose from. You’ll also participate in our renowned 4-week training programme to prepare you for the role andhave real opportunity for progression within our Legal Department.
-
Legal Advisor
7 days ago
Bradley Stoke, United Kingdom Olive Recruit Full timeAs a legal advisor, you will be responsible for handling a company’s legal responsibilities. Duties may include preparing contracts and documentation and providing a variety of legal support. **Responsibilities**: - Overseeing company contracts including drafting and negotiations - Representing Catalyst Care Group with non-payment of services lawsuits -...
-
Legal Advisor
3 weeks ago
Bradley Stoke, United Kingdom RAC Full timeRAC Legal Services are growing rapidly, we now have a fantastic opportunity for a Legal Advisor to join our Legal Services team in our Legal Advisor Contact Centre in Bristol! If you are a qualified graduate with an LLB plus either postgraduate qualification (LPC/BPTC/LLM) and/or experience in 2 of the following areas: Employment, Property, Family and Wills...
-
Legal Advisor
1 day ago
Bradley Stoke, United Kingdom RAC Full timeRAC Legal Services are growing rapidly, we now have a fantastic opportunity for a Legal Advisor to join our Legal Services team in our Legal Advisor Contact Centre in Bristol! If you are a qualified graduate with an LLB plus either postgraduate qualification (LPC/BPTC/LLM) and/or experience in 2 of the following areas: Employment, Property, Family and Wills...
-
Senior Telesales Advisor
2 weeks ago
Bradley Stoke, United Kingdom red recruitment Full timeRed is recruiting Senior Telesales Advisors to join the 3rd largest reseller of fuel cards as well as the recipients of the Gold Standard Award by Investors in People. This position is located in Bradley Stoke, Bristol, and has a fantastic uncapped commissionstructure. **Benefits and Package for a Senior Telesales Advisor**: - **Salary**: Up to £26,000...
-
Customer Renewals Advisor
2 weeks ago
Bradley Stoke, United Kingdom RAC Full timeDo you know how to deliver an exceptional customer experience? Whether you’ve worked in **retail**, **hospitality**, **sales** or a **contact centre** environment, you could be our next Customer Renewals Advisor. - Base salary**of £23,690 per annum**for a**35 hour** working week, with an**OTE of up to £28,416**! _ As a Customer Renewals Advisor...
-
Senior Ifa Administrator
2 months ago
Bradley Stoke, United Kingdom Premier Jobs UK Limited Full timeThis Senior IFA Administrator job in Bristol provides opportunity to join a growing IFA firm. As a Senior IFA Administrator, you will be working closely together with their team of Financial Advisors and Paraplanners to ensure clients are well supported.Your responsibilities will include: - Preparing portfolio reviews for client meetings - Liaising with...
-
Senior Service Advisor
2 months ago
Stoke-on-Trent, United Kingdom Red House Recruitment Ltd Full timeOur client, a **Franchised CarDealership** in the **Stoke-on-Trent**area has a fantastic opportunity for a Senior Service Advisor / Service Consultant to join their team. **Basic Salary**:£27,000, with realistic earnings of £33,000**, further benefits to be discussed during interview. **Experience required**:Service Advisor experience in an automotive...
-
Facilities Helpdesk Coordinator
3 weeks ago
Bradley Stoke, United Kingdom Perfectly Recruiting Full timeFacilities Coordinator/ Helpdesk Fantastic position is now availble to work in an ever growing established Facilities Management Provider who is currently looking for an experienced Help desk Advisor/Co-ordinator with Scheduling experience to support their busy helpdesk on behalf of theirhigh end clients, due to securing new contracts The hours are Mon -...
-
Senior Customer Service Representative
7 days ago
Bradley Stoke, United Kingdom Reed Business Support Full timeWould you like to work for a family run organisation who have the edge? My Client in Bradley Stoke are looking for an experienced customer service advisor that would like to progress to a manager. Starting salary is £24.5-£25.5k and will rise when you progress.There is also a company performance bonus which for the last 4 years has averaged around £2660,...
-
Nissan Senior Service Advisor
2 weeks ago
Stoke-on-Trent, United Kingdom Holdcroft Full time**Nissan Senior Service Advisor** Do you have experience working within a customer focused role in the automotive industry? Looking for a new challenge to excel your skillset, you will join a team of successful Service Advisors running and maintaining the standards of a busy service desk. **Salary**: £28,000 basic plus bonus Location: Hanley,...
-
Nissan Senior Service Advisor
5 days ago
Stoke-on-Trent, United Kingdom Holdcroft Full time**Nissan Senior Service Advisor** Do you have experience working within a customer focused role in the automotive industry? Looking for a new challenge to excel your skillset, you will join a team of successful Service Advisors running and maintaining the standards of a busy service desk. **Salary**: up to £28,000 basic plus bonus Location: Hanley,...
-
Senior HR Advisor
2 months ago
Stoke-on-Trent, United Kingdom Fill My Vacancy Full time**Senior HR Advisor - Longport, Stoke-on-Trent** We are Progress Rail, a Caterpillar company, supplying comprehensive rolling stock and infrastructure solutions for the global rail industry and setting the standard for excellence. We are looking to recruit a Senior HR Advisor on a 6 Month Fixed Term Contract based at our Electro-Motive Diesel Limited...
-
Senior Service Advisor
1 week ago
Stoke-on-Trent, United Kingdom Bristol Street Motors Full time**Bristol Street Motors Ford Stoke** Here at Bristol Street Motors Ford Stoke, we have a fantastic opportunity for a Senior Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £34,000 basic salary plus...
-
Senior HR Advisor
7 days ago
Stoke-on-Trent, United Kingdom FDR Full time**Senior HR Advisor - Longport, Stoke-on-Trent** We are Progress Rail, a Caterpillar company, supplying comprehensive rolling stock and infrastructure solutions for the global rail industry and setting the standard for excellence. We are looking to recruit a Senior HR Advisor on a 6 Month Fixed Term Contract based at our Electro-Motive Diesel Limited...
-
Senior HR Advisor
2 days ago
Stoke-on-Trent, United Kingdom Maintech Recruitment Full timeWe are currently working on behalf of one of the premier global businesses within the engineering and manufacturing sectors who pride themselves on their culture and engagement with employees. They have facilities across the UK and have one of the most recognisable brands in the industry they operate in. They are currently looking for a people centric...
-
Marketing Assistant
2 months ago
Bradley Stoke, United Kingdom Reed Business Support Full timeWe have such a lovely Client in Bradley Stoke looking for a part time Marketing Assistant to join their team Website, Online and Social - Regular content update, blog development, and SEO work on website. - Social media scheduling on Twitter, Facebook, LinkedIn, and Instagram platforms as well as senior staff’s LinkedIn profiles. - Staff website profile...
-
Compliance Advisory Manager
2 months ago
Bradley Stoke, United Kingdom RAC Full timeRAC are on the hunt for a **Compliance Advisory Manager** who will sit in the 2nd line as part of the Compliance Advisory Team in the Governance, Risk and Compliance function. You will provide independent relevant expert advice, challenge andinput to our business divisions and ensure conduct and regulatory risks are appropriately evaluated and...
-
Rac- Contact Centre Team Manager
7 hours ago
Bradley Stoke, United Kingdom RAC Full timeDo you know how to manage and lead a successful team of colleagues to meet and exceed targets? As a **Renewals and Retention Team Manager** operating in our onsite contact centre, you’ll lead a team of multi skilled specialists across inbound and outbound channels to help our 2 million members renew and retain their memberships and toachieve exceptional...
-
Rac Outbound Expert
7 hours ago
Bradley Stoke, United Kingdom RAC Full timeDo you know how to deliver an exceptional customer experience? Whether you’ve worked in **retail**, **hospitality**, **sales**or a **contact centre** environment, you could come and join our outbound team and become our next **Outbound Customer Expert!** - Base salary**of £23,690 per annum**for a**35 hour** working week, with an**OTE of up to £28,416**!...
-
People Advisor
2 months ago
Stoke-on-Trent, United Kingdom RSM Full timeAbout the role Working as a key member of the people team, you will provide a commercial people service to our Core Functions departments across the UK. You will manage the service delivery and support all elements of the employee experience from joining RSM, to going on family leave, to leaving, and everything in between. You will directly manage a...