Polish Interpreter Peterborough

2 weeks ago

Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

To provide interpretation (Polish), when requested by medical staff, to patients, relatives and carers with limited proficiency in English, whilst they are receiving care and treatment at the Peterborough City Hospital and to assist in promoting the interpreting service in the Trust.
- Provide face-to-face interpretation for all non-English speaking patients who require assistance when attending an appointment or procedure etc.
- Translate Trust patient information literature into Polish for distribution as necessary.
- If necessary, advise medical and nursing staff of cultural differences for non-English speaking Polish patients.
- Promote the services to all departments at the Trust.
- To support when required by staff, external bookings with the current service provider including booking on the relevant portal.
- Ensure that patients confidentiality is maintained at all times and work within the remit of the Trust Patient Confidentiality Policy.
- Good knowledge and understanding of the professional boundaries, relevant to the role of an interpreter.
- Deal with telephone and face-to-face enquiries in a professional manner.
- Maintain communication links with the appropriate individuals, departments, and external sources.
- Work with colleagues to maintain a team approach.
- Participate in training sessions as appropriate
- A flexible attitude towards the role that is expected.

Agile Working

We recognise the need to develop modern working practices to enable our employees to maximise their performance and productivity whilst maintaining a good work life balance and so have adopted an Agile working methodology as outlined within our Agile and Flexible Working Policy.

Agile working options are automatically considered for all roles within the Trust and options are detailed on the Agile Working Matrix attached to this post. Talk to the recruiting manager about what this means in practice for you.

The successful applicant must have a minimum of 3 years’ experience as an interpreter, or/and relevant qualifications ideally in a healthcare setting. You must be a strong team player with proven commitment to providing an efficient service. You must be able to communicate effectively in both Polish and English and build up a credible working relationship between our patients, families and staff. Attention to detail is essential as well as a knowledge and understanding of cultural and religious issues.

Post holder may be required to travel to other Trust sites.

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