Night Receptionist

1 month ago


South Mimms, United Kingdom Lantern Recovery Specialists PLC Full time

**Employer Statement**

Faithfully,

Damon Ellis

Human Resources

As a Night Shift Receptionist, you shall be responsible for representing some of our largest clients, and act as a first point of contact for all related enquiries. With your duties inclusive of daily reports, data management and excellent liaison practice, you shall be at the centre of an enticing and highly active environment

We encourage learning and development in each of our roles within Lantern Recovery, one expectation of the role is to adopt this approach and mind-set. It is important that accuracy and attention detail are maintained through your journey, as this shall reflect on the satisfaction of our customers.

Responsibilities for the role are inclusive of and may not be limited to:

- Cash control - Counting the till / Giving out petty cash and receiving cash from jobs.
- Answering the phone and handling customer queries in a timely and effective manner
- Booking vehicles for collection from our site.
- Booking storage vehicles into our site from agents and our drivers as they arrive.
- Monitoring where vehicles go to maximize space available
- General Security making sure yard is secure, monitoring who comes in and out and checking cctv for Compound 2 and Main Site (Live)
- Helping members of the public and liaising with other departments to resolve movements or create new movements.
- Assisting drivers with general queries
- Complete a handover at the end of every shift.
- Complete all front office and administration tasks
- Flexibility for overtime to cover holidays.
- Experience with Microsoft Excel spreadsheets (desirable)

Shifts are based on a working pattern of four on, four off on 12 hour shifts, 18:00pm - 06:00am.

On site parking is available.

Company events occur periodically, allowing for opportunities to establish relationships with colleagues and industry professionals.

Strong presence on the TV Programme "Trucking Hell".

Pay: £25,053.60-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- 12 hour shift
- Night shift

Supplemental pay types:

- Bonus scheme

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 21/06/2024


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