Hybrid IT Support Analyst
2 months ago
Due to an ever-increasing workload, our client is actively seeking a talented and dedicated IT Support Analyst / 1st Line Support Advisor to complement their support department on a permanent hybrid basis.
Reporting directly to the Managed Services Manager, key responsibilities will include but not be limited to:
- Managing all contact from an online portal, telephone, and live chat in line with Company Service Level Agreements
- Providing excellent customer service and experience in line with Company service standards
- Ensuring the correct level of troubleshooting & diagnostics is applied to incidents.
- Managing incidents request fulfilment & knowledge in line with ITIL framework
- Communicate with customers regularly and updating on status, progress, and resolution ensuring service level agreements are reached.
To be considered for this role you must have experience working within a supportive environment, experience working with Microsoft Dynamics 365 would be an advantage. You will be self-motivated, have excellent communication skills, and ability to work tostrict timelines.
This is a fantastic opportunity to join a corporate, expanding market leader that is offering hybrid working and excellent staff benefits.
-
Business Analyst
4 weeks ago
Stafford, United Kingdom digx Full timeAre you an experienced Business Analyst looking for a new challenge?Do you have experience working within financial services?Understand FCA regulations?If so we should chat!We are dig-x a trusted partner to FTSE 100 businesses, supporting large-scale digital transformations within complex, regulated environments. We offer hybrid working and provide ongoing...
-
Business Analyst
1 week ago
Stafford, United Kingdom digx Full timeAre you an experienced Business Analyst looking for a new challenge?Do you have experience working within financial services?Understand FCA regulations?If so we should chat!We are dig-x a trusted partner to FTSE 100 businesses, supporting large-scale digital transformations within complex, regulated environments. We offer hybrid working and provide ongoing...
-
Business Analyst
4 weeks ago
Stafford, United Kingdom digx Full timeAre you an experienced Business Analyst looking for a new challenge? Do you have experience working within financial services? Understand FCA regulations? If so we should chat! We are dig-x a trusted partner to FTSE 100 businesses, supporting large-scale digital transformations within complex, regulated environments. We offer hybrid working and provide...
-
Business Analyst
4 weeks ago
Stafford, United Kingdom digx Full timeAre you an experienced Business Analyst looking for a new challenge? Do you have experience working within financial services? Understand FCA regulations? If so we should chat! We are dig-x a trusted partner to FTSE 100 businesses, supporting large-scale digital transformations within complex, regulated environments. We offer hybrid working and provide...
-
Business Analyst
1 week ago
Stafford, United Kingdom digx Full timeAre you an experienced Business Analyst looking for a new challenge? Do you have experience working within financial services? Understand FCA regulations? If so we should chat! We are dig-x a trusted partner to FTSE 100 businesses, supporting large-scale digital transformations within complex, regulated environments. We offer hybrid working and provide...
-
Business Analyst
1 week ago
Stafford, United Kingdom digx Full timeAre you an experienced Business Analyst looking for a new challenge? Do you have experience working within financial services? Understand FCA regulations? If so we should chat! We are dig-x a trusted partner to FTSE 100 businesses, supporting large-scale digital transformations within complex, regulated environments. We offer hybrid working and provide...
-
Business Analyst
4 weeks ago
Stafford, Staffordshire, United Kingdom digx Full timeAre you an experienced Business Analyst looking for a new challenge? Do you have experience working within financial services? Understand FCA regulations? If so we should chat! We are dig-x a trusted partner to FTSE 100 businesses, supporting large-scale digital transformations within complex, regulated environments. We offer hybrid working and provide...
-
Training Business Analyst
4 weeks ago
Stafford, Staffordshire, United Kingdom digx Full timeAre you an experienced Business Analyst looking for a new challenge? Do you have experience working within financial services? If so we should chat! We are dig-x a trusted partner to FTSE 100 businesses, supporting large-scale digital transformations within complex, regulated environments. We offer hybrid working and provide ongoing training and support...
-
Business Analyst
4 weeks ago
Stafford, United Kingdom digx Full timeAre you an experienced Business Analystlooking for a new challenge Do you haveexperience working within asset management or on FCA authorisationprojects If so we shouldchat!We are digx a trusted partner to FTSE 100businesses supporting largescale digital transformations withincomplex regulated environments. We offer hybrid working and provideongoing training...
-
Business Analyst
1 week ago
Stafford, United Kingdom digx Full timeAre you an experienced Business Analystlooking for a new challenge Do you haveexperience working within asset management or on FCA authorisationprojects If so we shouldchat!We are digx a trusted partner to FTSE 100businesses supporting largescale digital transformations withincomplex regulated environments. We offer hybrid working and provideongoing training...
-
Senior Business Analyst
1 week ago
Stafford, United Kingdom DG Partnership Ltd Full timeSenior Business Analyst (Property Services)– £44,341.50 per annum – Stafford (Hybrid) The Role Are you a skilled analyst with a knack for leading projects and improving processes? Do you have a background in Lean/Six Sigma methodologies? If so, this could be the perfect opportunity for you! We're looking for an experienced Senior Business Analyst to...
-
Fp&a Analyst
5 days ago
Stafford, United Kingdom Gleeson Recruitment Group Full timeGleeson Recruitment Group are delighted to be partnering with a growing PE backed Group based in Stafford as they expand their Finance Team recruiting a new FP&A Analyst. This role will report directly into the Assistant Head of FP&A and will be responsible for the preparation of Financial Analysis and Reporting. The role has come about due to internal...
-
Integrated Support Service
2 months ago
Stafford, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Caseworker (known internally as an Integrated Support Service - Perpetrator Link Worker -ISS Perpetrator Link Worker) to join the New Era team in Staffordshire and Stoke-on-Trent, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need...
-
Asbestos Surveyor Analyst
2 weeks ago
Stafford, United Kingdom Penguin Recruitment Ltd Full time**Asbestos Surveyor Analyst** **Up to £35,000 + Benefits** **Stafford, West Midlands** There is an exciting opportunity available for an experienced Asbestos Surveyor Analyst to join one of the UK's leading Risk Management consultancies. This is a fantastic time to get on board as they are rapidly growing their asbestos department and are known to...
-
Asbestos Surveyor Analyst
1 week ago
Stafford, United Kingdom Penguin Recruitment Ltd Full time**Asbestos Surveyor Analyst** **Up to £35,000 + Benefits** **Stafford, West Midlands** There is an exciting opportunity available for an experienced Asbestos Surveyor Analyst to join one of the UK's leading Risk Management consultancies. This is a fantastic time to get on board as they are rapidly growing their asbestos department and are known to...
-
Junior Technical Support Specialist
3 weeks ago
Stafford, United Kingdom Semantics 21 Ltd Full time**Junior Technical Support Specialist (Hybrid)** **Looking for your next exciting challenge?** We are a leading digital forensics company. To further boost our growing market presence, we are looking to recruit an enthusiastic Junior Technical Support Specialist, to join our expanding technical support team. Come and join Semantics 21® Ltd! Testament to...
-
Delivery Driver/warehouse Operative
2 weeks ago
Stafford, United Kingdom Meridian Business Support Full timeAE-150-2 **Posted: 05/04/2024** **£23795 + Benefits: Free parking, canteen, pension sheme** **Stafford, West Midlands,** **Permanent** - Meridian Business Support are recruiting for a Delivery Driver/Warehouse Operative for their client based in Stafford. - **Job Role**: Your main duties in the position will be the preparing of machines and resources to...
-
Infrastructure IT Analyst
4 days ago
Stafford, United Kingdom Jonathan Lee Recruitment Full time**IT Analyst - Infrastructure** **Stafford - site based (with flex)** **Up to £29/hr - Inside IR35** **24 month initial contract** **Have you got experience supporting IT in a production environment??** In this role, you will work with the manufacturing and supporting business partners to enable efficient manufacturing and business practices through...
-
HR Advisor Hybrid
3 weeks ago
Stafford, United Kingdom Page-Hired Full time**HR Advisor** - Stafford - Distribution - Hybrid working A highly successful Stafford based Distribution business with the appointment of a HR Advisor to join a busy HR team. **This role offers 4 days office and 1 day home working** **Working as part of a busy HR team, the role of HR Advisor is a generalist role, supporting stakeholders with a wide range...
-
Network Engineer
2 months ago
Stafford, United Kingdom Lorien Full timeNetwork Engineer - Homebased Hybrid - £23,000 DOE - Stafford - Homebased Hybrid !! - Amazing Benefits!! - Diverse Company culture Our collaboration with a reputable organisation in the Technology and Software Solutions (TSS) industry is seeking a Broadband Support Officer with a strong technical Support background and is looking to develop a career ideally...