Practice Administrator

1 month ago

Washington, United Kingdom Sunderland GP Alliance Full time

Job responsibilities Provide secretarial support to Sunderland GP Alliance Medical Practice Leadership Team Scheduling meetings for Leadership team To maintain realistic and manageable diaries. Central diary management for the Leadership team To ensure all aspects of meetings are organised, agendas developed, and prompt action taken maintaining timely responses to deadlines always. To attend and minute meetings as required. Implementing and maintaining procedures/administrative systems To remain conversant with workloads for Leadership Team in order to assist with management of workload and field enquiries on service issues.

Excellent knowledge of Microsoft packages, especially Word and Excel. Foxit (Adobe). Structured approach and a great eye for detail. Acting as a first point of contact: dealing with correspondence and phone calls Reminding the Leadership Team of important tasks and deadlines Typing, compiling and preparing reports, presentations and correspondence Carry out other duties which fall within the broad spirit, scope and purposes of this job description and which are commensurate with the grade of the post.

Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognize peoples needs for alternative methods of communication and respond accordingly. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health and Safety Manual, and the practice Infection Control policy and published procedures.

**This will include**: Using personal security systems within the workplace according to Practice guidelines identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Confidentiality While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation.

All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Personal/Professional Development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

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