Cost Negotiator

4 months ago


Liverpool, United Kingdom HLA Recruitment Ltd Full time

Our client is fast-paced firm of cost consultants who thrive on providing excellent customer service whilst delivering the best possible results for our clients.

We have an opportunity for an ambitious, dynamic, forward-thinking individual to join a growing team with a desire to learn new areas of law and to help lead the department to success. You need to be dedicated, motivated with a desire to deliver.

**Senior Negotiator**:
Minimum 5 years negotiation experience with the ability to manage a case load of complex litigation cases up to the value of £500,000.

**Negotiator**:
Minimum 3 years negotiation experience with the ability to manage a varied case load of cases up to the value of £100,000.

Understanding of the Costs management process and how it applies to negotiations is essential along with full knowledge of enhanced hourly rates, how they are calculated and when they apply.

**Dependent on experience, the role will involve**:

- Providing excellent Client care
- Achieving a monthly Target
- Undertaking an itemised valuation of costs presented and providing clear, concise guidance as to recoverability.
- Communicating with Opponents, Solicitor Clients and any relevant disbursement providers such as Counsel’s Chambers.
- Communicating with other departments, Team Leaders and Managers
- Completing daily task list and ensuring case load is kept within the negotiation Service Level Agreements
- Answering the Negotiation call group and dealing with queries where possible. Directing the call appropriately where calls cannot be reasonably dealt with.
- Any other duties as reasonably required by the business to assist you in your development.

**Competencies**:

- Excellent time keeping and attendance.
- Can work effectively within a team and independently.
- Excellent Customer service and communication skills
- Effectively prioritize workload in order to comply with SLAs.
- Good computer skills
- Ability to be always proficient, ensuring all incoming correspondence and telephone calls are actioned and compiled in a professional manner.
- Attention to detail in ensuring all client preferences are adhered to.
- Accurate and thorough data input
- High level of literacy and able to communicate professionally.

**Experience**:

- Understanding the principles of claims/legal industry is essential.
- Full knowledge of all relevant and up to date Case La and CPR.
- Personality and Tenacity essential.
- Knowledge of litigation funding, insurance/legal claims, proclaims or the financial service industry is desirable.
- Adapt in the use of MS Office 20000 or later particularly in Excel and Word is essential.

**Benefits**:

- Competitive basic salary
- 22 days annual leave plus bank holidays
- Birthday off
- Additional day off over Christmas.
- “Personal time” - 8 hours for external appointments across the year.
- Loyalty Scheme
- Salary sacrifice to assist with city centre parking
- Staff referral Bonus
- Employee Assistance programme.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£36,000.00 per year

**Benefits**:

- Company car
- Company pension
- On-site parking

Ability to commute/relocate:

- Liverpool City Centre, Merseyside: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- surveying: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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