Supervisor
3 weeks ago
**Supervisor**
**Wokingham, RG40 5PR**
- **Full time, permanent**:
- **£28,000 - £31,000 per annum**
**Please Note: Applicants must be authorised to work in the UK**
At Direct Chemicals, we are one of THE UK's leading independent distributors of Formwork Chemicals for the Formwork Contractor and Groundwork Contractor, holding a wider range and larger stocks of Formwork Chemicals and ancillary products than any otherdistributor in the UK.
We have built our reputation by understanding the problems contractors find on site and providing solutions that meet our customer's expectations of performance, cost and on-time delivery. Our staff take pride in providing a quality service for customersand, to compliment this, we have earned ourselves an ISO9001:2015 accreditation.
**About theSupervisor role**:
This role forms a key part of our day-to-day sales operation and you will be working closely with the Directors on a daily basis to deliver the level of service and attention to detail that the company has been built on and customers have come to expect.
**Your day-to-day duties include**:
- Ensure that the necessary stock is available from our stock holding or has been ordered from suppliers.
- Handle and price sales enquires and follow them through to closure and recognise further sales opportunities
- Learn and retain technical and sales information on key products and product lines.
- Booking deliveries with couriers, carriers, hauliers and manufacturers
- Plan deliveries and routing on our own fleet of vehicles to meet with customer requirements, vehicle payloads and site booking in.
- Ensuring order documentation and labels are printed and supplied as necessary.
- Calculations involving volume, area, and linear metres to ascertain customers exact delivery requirements
- Manage and use information held on their CRM package
**So, what do you need?**
- GCSE qualified minimum including Maths and English
- Competent in Microsoft Word, Outlook and Excel
- Familiarity with computerised sales order and stock control software, such as Quickbooks or Sage
- Familiarity with CRM software, experience of ACT would be advantageous
- An understanding of the importance of and how to deliver exceptional customer service
- A helpful and friendly attitude with a willingness to be flexible in your approach.
- Effective time management skills and the ability to work well under pressure
**Who are you?**
You are ideally someone who has their own transport, as the location of our offices is not possible to get to using public transport. It would be perfect if you lived within a 30 mile radius of Binfield/Wokingham. You would ideally have a background in constructionrelated products, or warehouse order processing. Ability to drive a forklift on occasion would be an advantage but not a necessity.
**You must be authorised to work in the UK. No agencies please.**
Other suitable skills and experience include Sales, Sales Order Processor, Order Processing, Sales Processing, Order Processor, Admin, Administrator, Manager, Assistant Manager, Management
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