Customer Service Advisor
4 months ago
Our reputable client based in Belper are looking for customer service advisors to join their fantastic team. Full initial and ongoing training and development provided but you must be a good listener and have the natural desire to provide an excellent level of service to your customers.
To be considered for the role, you’ll require the following essentials:
- Natural desire to provide excellent customer service
- Excellent problem solver
- Good communication skills
- Excellent telephone manner
- IT Literate and the ability to learn new systems
Within this position, you’ll also be:
- Ensuring all calls are answered and dealt with promptly and efficiently
- Coordinating provisions across the business for customers
- Providing support to customers as needed
- Booking appointments
- Updating the inhouse system with all customer interactions
Salary & Working Hours
Salary is £23,000 per annum, plus bonus (pro rata)
Working hours are 20 hours per week on a rota, various Monday - Friday and some weekend shifts (5 week rolling rota so always know what days/shifts you are working in advance)
Amazing benefits including industry leading pension contributions, 25 days holiday plus banks, free on-site parking, subsidised private health care, extensive training, international development opportunities and lots more
- Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.
0115 697 2662
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