Operations Manager
3 days ago
We have a new and exciting opportunity to join a dynamic operations team at Clyde & Co
The role of Operations Manager reports to the Head of Legal Operations and will be part of a wider team responsible for operational efficiency in the firm. This includes the delivery of excellent client service, monitoring of processes, complying with externalregulation and to instill an ethos of continuous improvement. Other elements include monitoring client and business KPI’s and SLA’s and the ability to deliver change in agreement with and in collaboration with the wider business.
Further aspects of the Operations Manager's role include the deployment of firm-wide change initiatives, manage change projects, analysing data and ensuring data integrity across all systems.
We are keen to attract Operations Managers who has previous knowledge of the insurance industry, legal processes and professional standards, ideally within the field of insurance and risk. Prior experience of working to deliver continuous improvement isa must alongside delivering SLA’s and the ability to work to deadlines.
We offer agile and hybrid ways of working across all of our offices. Our company benefits include 25 days holiday allowance plus the option to purchase more, an additional day off for your birthday, pension scheme, health cash plan, life assurance and incomeprotection. We also offer a number of discounts to use for gym membership, car leasing, mobile phones contracts and insurance products and a cycle to work scheme.
Clyde & Co is committed to promoting equality and diversity in all aspects of employment
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