Customer Service Manager

3 weeks ago


Livingston, United Kingdom Lilium Direct Ltd Full time

Do you have experience within Sales or Customer Service? Are you looking for a new opportunity? Our client are looking for a dynamic Customer Service Manager / Office Manager who is passionate about customer service and going the extra mile to ensure ultimatecustomer satisfaction.

**Job Title**:Customer Service Manager / Office Manager

**Location**: Livingston

**Salary**:£23,000 - £30,000 per year + Bonus + Benefits (listed below)

**Sector**: Sales, Customer Service, Office Management

**About Us**:
Our company is based in Livingston. We are a privately owned business that specialises in production of self-adhesive labels, offering Flexographic and Digital printing.

**Key Duties**
- Managing and developing a portfolio of existing accounts, effectively maintaining profitability.
- Dealing with incoming customer queries and providing advice & solutions.
- Undertaking outbound activity to help identify and target new customers.
- Working closely with and supporting the external sales team.
- Administration of sales orders/quotations, ensuring customer delivery dates are met.
- Regular use of internal CRM system, Sales & LinkedIn.
- Closely liaising with logistics and procurement
- Invoicing
- Organize office operations and procedures
- You will need to learn our internal systems

**Key Skills**:

- It is vitally important that you have a first-class telephone manner (friendly and professional)
- strong administration skills
- Print / label experience would be preferable but not essential.
- It also helps if you are commercially aware, and target driven towards sales

**Benefits**:

- We will provide full training
- Career progression opportunities
- Bonus
- Co pension scheme
- Sales
- Customer Success
- Customer Service
- Office Management
- Administration / Sales Administration

**Next Steps**:
We look forward to hearing from you.



  • Livingston, United Kingdom Improvement Service Full time

    **Post Title**: Customer Service Administrator, Digital Public Services **Salary**: £26,182 - £27,928 **Hours**: Full time, 36 hours per week **Location**: Improvement Service, Civic Centre, Howden S Rd, Livingston, EH54 6FF **Duration of contract**: 1 Year Fixed Term Contract (with potential to extend) An exciting opportunity has arisen with the...


  • Livingston, United Kingdom Reed Business Support Full time

    Reed Business Support are working with a fantastic company based within the Customer Service/Financial Services sector that are looking to add to their brand new Livingston site with an experienced Customer Services Team Leader. Role - Team Leader Salary £27,000-£32,000 Location - Livingston Duties within the role will include - Managing up to 16...


  • Livingston, West Lothian, United Kingdom Pertemps Full time

    Pertemps is seeking a highly skilled Customer Service Manager to join their team in Livingston. As the primary point of contact for customers, this individual will be responsible for handling inquiries, resolving issues, and ensuring a high level of customer satisfaction.Main Responsibilities:Handle customer inquiries and resolve issues promptly and...

  • Customer Service

    3 weeks ago


    Livingston, United Kingdom Search Consultancy Full time

    Are you a driven and reliable Customer Service Executive? Are you looking for a career change? Our Livingston based client is recruiting for a Senior Customer Service Executive to join their established team. Our award winning client have a track record for their ever-growing success and ambition throughout the whole UK. Putting their customers needs at...


  • Livingston, United Kingdom Almond Housing Association Full time

    About UsAlmond Housing Association is a dynamic organization dedicated to enhancing customer satisfaction and building lasting relationships with our customers. Our mission is to provide excellent service delivery and improve life experiences for individuals and communities.We are currently seeking a Customer Service Operations Manager to join our team. As a...

  • Customer Service

    3 weeks ago


    Livingston, United Kingdom Search Consultancy Full time

    **Customer Service Processor** **Location**: Livingston **Hours**:6am - 2:30pm (non-negotiable) **Pay**:£25,000 per annum **Start Date**:ASAP Are you looking for a challenging new career path? We looking to engage with talented individuals who have a strong attention to detail and thrive working in a fast paced environment. In return, this role...

  • Customer Service

    1 month ago


    Livingston, United Kingdom Search Full time

    Looking for a fresh new start in 2025?Our exclusive West Lothian based client is expanding their customer service team and looking for an experienced call handler and administrator to join their successful team. Working in the financial sector you will be the first point of contact for all major stakeholders wishing to discuss their applications or...

  • Customer Service

    2 months ago


    Livingston, United Kingdom CV-Library Full time

    Looking for a fresh new start in 2025? Our exclusive West Lothian based client is expanding their customer service team and looking for an experienced call handler and administrator to join their successful team. Working in the financial sector you will be the first point of contact for all major stakeholders wishing to discuss their applications or...

  • Customer Service Lead

    7 months ago


    Livingston, United Kingdom TribePost Full time

    **Hours of Work**:Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00 Customer Service Lead - **Benefits**: - Competitive Salary (£31 - £33K per annum, DOE) - 33 days holiday per year (inclusive of public holidays) - Contributory Pension Scheme - Life insurance Unitrunk Ltd is one of the UK’s leading manufacturers of steel cable management systems...


  • Livingston, United Kingdom Page Personnel Finance Full time

    This well-established company is looking for someone who will help within their Customer Services department with daily order processing, invoicing and answering customer queries. **Client Details** Global fashion brand. **Description** - Operating the Customer Services daily functions including order processing and invoicing. - Answering daily queries...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Associate to provide excellent customer service and support the store's operations in Livingston, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation and...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Livingston, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Livingston, West Lothian, United Kingdom McDonald's United Kingdom Full time

    Customer Service RepresentativeMcDonald's United Kingdom is one of the most recognized brands in the world, and our success is built on a commitment to core values: Serve, Inclusion, Integrity, Community, and Family.We foster a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.This role plays a vital part...


  • Livingston, United Kingdom Search Consultancy Full time

    Customer Service Administrator Livingston 9.00am - 5.30pm Salary £25,000 Duties and responsibilities - Coordinate packages and couriers, tracking for proof of delivery. You will liaise between external customers and our external warehouse in the careful coordination of orders. - Manage agendas/travel arrangements/appointments etc. for the upper management -...


  • Livingston, United Kingdom Search Consultancy Full time

    **Customer Service Processor** **Location: Livingston** **Hours: Monday to Friday flexible shifts** **Pay: £25,000 per annum** **Start Date: ASAP** Are you looking for a challenging new career path? We looking to engage with talented individuals who have a strong attention to detail and thrive working in a fast paced environment. In return, this role...


  • Livingston, United Kingdom Search Consultancy Full time

    **Customer Service Administrator** **Location: Livingston** **Hours: Monday to Friday 1-10pm** **Pay: £25,000 per annum** **Start Date: ASAP** Are you looking for a challenging new career path? We looking to engage with talented individuals who have a strong attention to detail and thrive working in a fast paced environment. In return, this role...


  • Livingston, United Kingdom ABM UK Full time

    **JOB TITLE: Customer Service Officers** **LOCATION: Livingston Designer Outlet** **PAY RATE: £9.83 PER HOUR** **Main Duties & Responsibilities**: **This position is Sun-Mon-Tues or Thurs-Fri-Sat or Fri-Sat-Sun - 30 HOURS PER WEEK** This is a permanent contract. SIA (DS/SG) licence required. Livingston Designer Outlet is an in-door Shopping centre...


  • Livingston, United Kingdom Search Consultancy Full time

    **Customer Service Processor** **Location**: Livingston **Hours**:Monday to Friday, 1:30pm - 10:00pm (non-negotiable) **Pay**:£25,000 per annum **Start Date**:ASAP Are you looking for a challenging new career path? We looking to engage with talented individuals who have a strong attention to detail and thrive working in a fast paced environment. In...


  • Livingston, United Kingdom Search Consultancy Full time

    **Customer Service Administrator** **Location: near Edinburgh Airport** **Hours: Monday to Friday 8-5pm** **Pay: £25,000 per annum** **Start Date: ASAP** Are you looking for a challenging new career path? We looking to engage with talented individuals who have a strong attention to detail and thrive working in a fast paced environment. In return,...


  • Livingston, United Kingdom ABM UK Full time

    **JOB TITLE: Customer Service Officers** **LOCATION: Livingston Designer Outlet** **PAY RATE: £9.83 PER HOUR** **SHIFT PATTERN: Sun-Mon-Tues or Thurs-Fri-Sat or Fri-Sat-Sun** **WORKING HOURS: 30 HOURS PER WEEK** **Main Duties & Responsibilities**: This is a permanent contract. SIA (DS/SG) licence required. Livingston Designer Outlet is an in-door...