Operations Team Member
7 months ago
Role Summary: Joining our dynamic customer service team, this role offers an exciting opportunity for a confident and ambitious individual to gain hands-on experience in the world of customer service. It is not a typical call center role; rather, you will be involved in all aspects of operations, from onboarding to handling ad-hoc customer requests.
Key Responsibilities: This position is diverse, and each day brings new challenges and opportunities. Your tasks may range from client onboarding and offboarding to addressing general customer service queries and handling returns.
Qualities and Skills: While previous experience in customer service is preferred, it is not a strict requirement. We value quality over quantity and are dedicated to developing our employees' potential. We seek individuals who are friendly, reliable, and capable of working effectively as part of a team. We believe that enjoying your work and fostering a positive atmosphere are vital to our business's success.
Aspects of a Successful Applicant:
- Friendly and personable demeanor
- Smart and quick to learn
- Hardworking and determined
- Willingness to grow and develop professionally
- Proficient with IT
- Confident with excellent telephone etiquette
- Strong organizational skills with exceptional attention to detail
- Ability to work under pressure and meet tight deadlines
- Proactive, self-motivated, and eager to take initiative
- Team player with multitasking abilities
- Positive can-do attitude
Training and Support: This is a hands-on role where you will hit the ground running. We will provide comprehensive training and invest in your development. From day one, you will work alongside experienced members of our service team who will offer guidance and support.
**Benefits**:
- Casual dress code
- Company events
- On-site parking
, Permanent Salary: £10.50-£11.00 per hour
Schedule:
- 8-hour shift
- Monday to Friday
Work Location: In-person
If you are up for the challenge, ready to work hard, and want to be a part of a team that feels like family, you might be the perfect fit for our company. Embrace this opportunity, and together, we will pave the way to a successful future
**Salary**: £10.50-£11.00 per hour
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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