Income Pre-tenancy Assistant

2 weeks ago


Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

Job description

**Temporary, Fixed Term, 37 Hours Per Week, Full Time**

We are looking to recruit an enthusiastic Income Pre-Tenancy Assistant to join our team. The position sits within the heart of the Financial Inclusion Team, which has grown considerably in the last two years.

**This is a temporary position until 31 December 2023.**

Some of the essential shortlisting criteria for the role can be found below:
Experience of working in and Housing related or other Public Service environment which provides money advice and/or tenancy support.

Experience of dealing directly with members of the public and vulnerable people by telephone or face to face within a customer focussed service delivery organisation.

Knowledge of Housing allocations and homelessness and an understanding of the issue’s customers experience in sustaining tenancies and opportunities to access suitable and affordable accommodation.

Understanding of effective Money Management and ability to provide customers with appropriate bespoke advice in negotiating agreed actions and outcomes which benefit both the customer and the organisation.

Understanding of Welfare Benefits, the impact on tenants of Welfare Reform and the implementation on Universal Credit.

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. For further information, please visit our website.



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