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Customer Service Advisor

5 months ago


Staffordshire, United Kingdom Page Personnel Secretarial & Business Support Full time

As Customer Service Advisor based in Staffordshire, you will be responsible for customer order management.

**Client Details**

An international manufacturer based in Staffordshire.

**Description**

As Customer Service Advisor, you will be responsible for the following:

- Be the first point of contact for all customer enquiries and manual order requests
- Recognise current order patterns and work with my clients customers and internal teams to implement the most cost effective ways of meeting customer demand
- identify and highlight order requirements which are out of the ordinary
- Ensure all orders are processed accurately and efficiently
- Work with Supply Chain Logistics, Demand Planning and Supply Planning to asses current ordering patterns and propose improvements

**Profile**

The successful Customer Service Advisor will have the following experience:

- Customer Service Experience (Face-to-face or over the phone)
- Clear written and oral communication
- Competent utilising a computer

**Job Offer**

As Customer Service Advisor, you will be entitled to the following:

- 18,000 per annum
- 2 year Fixed Term Contract
- Office Based
- Progression Opportunity
- 35 hours per week Monday - Friday
- Development Opportunity