Secretarial Administrator

2 weeks ago

Hereford, United Kingdom Hereford Medical Group Full time

Job Description**:Administrator**

Post title**:Secretarial Administrator**

Responsible to: Operations Manager

Accountable to: Operations Manager

Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 5 sites with our primary site being a newly purpose built surgery located in Hereford.

**Job Summary**:

- Ensure that all contacts from patients and third parties, over the telephone and electronically, are greeted in a friendly helpful manner and handled courteously, efficiently and confidentially at all times.
- Ensure that all requests and enquiries are handled courteously, efficiently and in line with practice policies and procedures.
- Ensure that the filing and recording of patient information both electronic and manual is promptly handled with care and in line with practice policies and procedures.
- Help to ensure that the surgery premises are kept safe and tidy at all times.
- Support the secretarial team in their duties.
- Support the clinicians in their role.
- Alert a supervisor or manager to any problems or concerns from staff or patients when necessary.

Provide general assistance to the secretarial and practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

**Experience and skills**

The secretarial team at Hereford Medical Group complete the following duties:

- Typing letters from Lexicon and task.
- Actioning referrals.
- Preparing and completing GP reports.
- Liasing with external agencies, including RMC.
- Using Choose and Book system.
- Supporting GP’s in their role.
- Using IGPR software for redaction and checking of patient notes.
- SEA and LE- Highlight to appropriate personnel.
- Liaising with external providers when necessary.

**Main Activities, Duties and Responsibilities**:
The role of the Secretarial Administrator is to support the secretarial team by completing the less complex tasks, which would include:
Co-ordinate and work up SARS requests, confirm verification in place, on spreadsheet for processing and once trained process using IGPR software under supervision of secretarial team
SBAR and District Nurse Communications
Docman Tasks ie sending patient summaries
Diabetic Specialist Nurse Referrals
Managing telephone enquiries
Scanning notes for reports/SARS for notes filed at
QHMC
Raising invoices
Physio referrals
Basic paperwork
Emis tasks
Diabetes Prevention Referrals
Queries re waiting times
Healthy lifestyle Referrals
Falls clinic Referrals
Semen Analysis
Choose & Book worklist
Pull notes for deductions /SARS
Department of Works and Pensions Reports
LG Notes management at QH
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Filing post in medical records
- Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to.
- Be able to scan documents, taking account of colour, paper size, and multi-paged documents, into patients’ notes and workflow accurately and correctly. The scanner will identify, in line with agreed written protocols: o documents for coding and filing directly into notes o documents which need to be work flowed to a GP for action, coding information as appropriate prior to work flowing.
- Code range of clinical details into notes in line with agreed protocols/procedures
- Send letters to patients for follow up appointments as necessary (e.g. contraception, TOP etc) using relevant templates

Undertake any other additional duties appropriate to the post as requested by the Senior
Management Team or Partners.

**Induction, Training and Appraisal**

Flexible Working - Staff are expected to be flexible in their working hours, particularly at busy times, or when holidays or sickness absence affect staff rotas.

**Job Types**: Full-time, Permanent

**Salary**: £20,374.48-£21,313.04 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: HMG Secretarial Administrator

  • Secretary/administrator-admin Management Team

    6 days ago

    Hereford, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    An exciting opportunity has arisen for a motivated and enthusiastic individual to work as a peripatetic Team Secretary/Administrator within our Neighbourhood Mental Health Teams, who provide high quality specialist community services to working age adults with mental health difficulties. You will be based at our Benet Building, Belmont, Hereford, working...

  • Legal Secretary

    5 days ago

    Hereford, United Kingdom Harrison Clark Rickerbys Legal LLP Full time

    **About The Role** **We are currently looking for a proactive, highly organised, service focussed individual to fulfil a crucial role in our support staff within our Commercial Property Team. Based in Hereford** **and reporting to the Legal Support Manager you will provide in-depth business support to the Partners and fee earners within the...

  • Legal Secretary

    5 days ago

    Hereford, United Kingdom Harrison Clark Rickerbys Full time

    **About The Role** **We are currently looking for a proactive, highly organised, service focussed individual to fulfil a crucial role in our support staff within our Commercial Property Team. Based in Hereford** **and reporting to the Legal Support Manager you will provide in-depth business support to the Partners and fee earners within the...

  • Legal Secretary

    5 days ago

    Hereford, United Kingdom Harrison Clark Rickerbys Legal LLP Full time

    **About The Role**: We are currently looking for a proactive, highly organised, service focussed individual to fulfil a crucial role in our support staff within our Commercial Property Team. Based in Hereford ** **and reporting to the Legal Support Manager you will provide in-depth business support to the Partners and fee earners within the...

  • Private Client Legal Secretary

    4 days ago

    Hereford, United Kingdom Douglas Scott Legal Recruitment Full time

    **Commercial Property Assistant** **Hereford** **£22,000 - £26,000** **Full Time - Permanent** I’m delighted to be working with a leading Top 100firm in Hereford, who are currently going through a fantastic period of growth an expansion. As a result, they are keen to add a Legal Assistant to their Commercial Property team in Hereford. Ideally, they...

  • Site Administrator

    2 days ago

    Hereford, United Kingdom Balfour Beatty Full time

    **About the role** Balfour Beatty has an exciting opportunity for a Site Administrator to join our new build project team based in Hereford. Role Purpose: To provide professional site administration services to project teams on site to support effective operational delivery. Responsible for providing consistent, effective and efficient site admin services...

  • Site Administrator

    2 days ago

    Hereford, United Kingdom Balfour Beatty Full time

    **About the role** Balfour Beatty has an exciting opportunity for a Site Administrator to join our new build project team based in Hereford. Role Purpose: - To provide professional site administration services to project teams on site to support effective operational delivery. - Responsible for providing consistent, effective and efficient site admin...

  • Legal Support Assistant

    4 days ago

    Hereford, United Kingdom Anderson Scott Solutions Ltd Full time

    **Legal Support Assistant** **Hereford** **£19k - £22k** A prestigious Legal firm with branches throughout the midlands area is looking to recruit a Legal Support Assistant for their Hereford Office. Based within the Clinical Negligence Team, this is an exciting opportunity where you will assist Solicitors by providing administrative and secretarial...

  • Executive Assistant

    2 days ago

    Hereford, United Kingdom Taurus Healthcare Full time

    Interview date: 17th April 2023 Location: Remote / Herefordshire base This role presents an exciting opportunity to directly assist in the management, improvement and growth of Primary Care Analytics to a Nationally known organisation with a strong reputation of delivering insights and Analysis to Primary Care. We are looking for a highly motivated,...

  • Executive Assistant

    5 days ago

    Hereford, United Kingdom 4Recruitment Services Full time

    **Executive Assistant - Hereford (Temp Vacancy)** **Umbrella Pay Rate:£12.37ph** **Full-Time (37 hours)** **Job Purpose**: - The purpose of this role is to provide in depth administrative and secretarial support at Corporate Director level, enabling them to carry out their duties effectively and to meet all obligations with both internal and external...

  • NEW Private Client Solicitor

    Found in: beBee jobs GB - 2 weeks ago

    Hereford, Herefordshire, United Kingdom TSR Legal Full time

    Private Client Solicitor - NQ - 4 PQE This is a rare and exciting career opportunity for a NQ - 4 PQE Private Client Solicitor to join a well established and friendly law firm with offices in Ledbury.You will participate in the growth and future development of the private client department, building and maintaining the client base. As a Solicitor in this...

  • Solicitor - Private Client Services

    2 weeks ago

    Hereford, Herefordshire, United Kingdom TSR Legal Full time

    Private Client Solicitor - NQ - 4 PQE This is a rare and exciting career opportunity for a NQ - 4 PQE Private Client Solicitor to join a well established and friendly law firm with offices in Ledbury. You will participate in the growth and future development of the private client department, building and maintaining the client base. As a Solicitor in...