Front of House Staff
7 months ago
Job Summary:
We are seeking a friendly and customer-oriented front of house team member. Upon joining our team, you will be responsible for providing exceptional customer service and ensuring a positive drinking/dining experience for our customers. Your main duties will include meeting and greeting customers, both from passing trade and reservations, ensure they are efficiently served by the front of house team to build and establish client relationships.
Other Duties to include:
- Greet customers in a friendly and welcoming manner
- Take food and orders as required
- Handle cash, credit, and debit card payments
- Direct staff to ensure a high level of customer service
- Maintain a clean and organised working environment
- Deliver food and drink to customers
- Make and prepare drinks
**Experience**:
- Previous experience in hospitality or bartending is preferred
- Knowledge of restaurant operations and food safety regulations is a plus
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent communication skills to interact effectively with customers and team members
- Ability to work in a fast-paced environment while maintaining attention to detail
We offer competitive pay rates and opportunities for career growth within our organisation. If you are passionate about providing exceptional customer service, can talk to anybody and enjoy working in a dynamic team environment, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
**Job Types**: Full-time, Part-time
Pay: £11.50-£15.00 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Unlimited paid holidays
Day range:
- Holidays
- Monday to Friday
- Weekend availability
Physical setting:
- Bar
- Restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
**Experience**:
- Hospitality: 3 years (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
Reference ID: Front of House Staff
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