Patient Support Advisor

1 month ago


Southampton, United Kingdom Leightons Opticians and Hearing Care Full time

**Ref**

18694

**Location**

Southampton - Call Centre

**Closing date**

28/02/2023

**Description**

**Benefits**

**Salary**: £20,000 Full Time Equivalent (with OTE after probation period)

Pension Scheme

22 days annual leave

Staff discounts

Generous Bonus Scheme

**Job description**

We currently have an exciting opportunity to join our rapidly expanding patient support team in our call centre in either Farnham or Southampton.

This vacancy is a full-time vacancy, working on a 3 week rota as follows:
Week 1: Monday to Friday: 8am-4.30pm,

Week 2: Monday to Friday:9am
- 5.30pm, Saturday 8am-4pm (working across 5 days)

Week 3: Monday to Friday: 10.30am
- 7pm

Some of the functions of the Patient Support Advisor - Hearing include:

- Booking appointments for patients across our branch network and that of our sister organisation The Hearing Care Partnership
- Advising patients of products and services that may be of interest to them
- Dealing with queries and concerns in a professional and polite manner

**Why Leightons Opticians & Hearing Care?**

We value our family heritage and with 90 years of experience encourage everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer.

**Requirements**:
To be suitable for this position, you must have an excellent telephone manner with an ability to converse and consult with a diverse range of audiences. Strong written communication is also important within this vacancy due to our use of web-chat with patients. Our ideal applicant will have experience within an office setting within a customer services function. While this role does have an element of hybrid working, an ability to regularly travel to the office is needed.


  • Patient Advisor

    1 week ago


    SOUTHAMPTON, United Kingdom OPTICAL EXPRESS Full time

    Job Title - Patient Advisor Location - Southampton Hours - Full Time, 40 hours Salary - OTE £26,000 + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    2 weeks ago


    Southampton, United Kingdom Optical Express Group Full time

    Job Title – Patient Advisor Location – Southampton Hours – Full Time Salary – OTE £26,000 + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    5 days ago


    Southampton, United Kingdom Optical Express Group Full time €26,000

    Job Title – Patient Advisor Location – Southampton Hours – Full Time, 40 hours Salary – OTE £26,000 + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    2 weeks ago


    Southampton, United Kingdom Optical Express Full time

    Job Title – Patient Advisor Location – Southampton Hours – Full Time, 40 hours Salary – OTE £26, + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently...

  • Patient Advisor

    1 week ago


    Southampton, Southampton, United Kingdom OPTICAL EXPRESS Full time

    Job Title - Patient AdvisorLocation - SouthamptonHours - Full Time, 40 hoursSalary - OTE £26,000 + benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We...

  • Patient Advisor

    2 weeks ago


    Southampton, United Kingdom Optical Express Group Full time

    **Location - Southampton** **Hours - Full Time** **Salary - OTE £26,000 + benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other,...

  • Patient Advisor

    1 week ago


    Southampton, United Kingdom Optical Express Group Full time

    **Location - Southampton** **Hours - Full Time, 40 hours** **Salary - OTE £26,000 + benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support...


  • Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, rewarding and collaborative. Our work environment includes: - Modern office setting - Casual work attire - Growth opportunities Sales Advisor Southampton, UK We are looking for a drive, and outgoing individual to join our friendly team in...


  • Southampton, United Kingdom Spire Healthcare Full time

    Bank Private Patient Sales Advisor | Southampton, Hampshire |Flexible working Spire Southampton Hospital is looking to recruit a Bank Private Patient Sales Advisor, who will provide excellent levels of customer service to patients making enquiries into the hospital by telephone and email.   Spire Southampton Hospital offers world-class care, attracting...


  • Southampton, United Kingdom Spire Healthcare Ltd Full time

    Bank Private Patient Sales Advisor | Southampton, Hampshire |Flexible working Spire Southampton Hospital is looking to recruit a Bank Private Patient Sales Advisor, who will provide excellent levels of customer service to patients making enquiries into the hospital by telephone and email. Spire Southampton Hospital offers world-class care, attracting...


  • Southampton, United Kingdom Spire Healthcare Full time

    Bank Private Patient Sales Advisor | Southampton, Hampshire |Flexible working Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our...


  • Southampton, United Kingdom Spire Healthcare Ltd Full time

    **Behaviour Change Advisor** **Behaviour Change Advisor | Lifestyle | Weight Management | Permanent | Remote working| Monday to Friday -37.5 hours per week | Band 2 equivalent salary** **Spire Southampton Hospital is recruiting for a Behaviour Change Advisor to join our specialist weight management program. _The Weigh Ahead'_ is a Specialist Tier 3 Weight...


  • Southampton, United Kingdom TFP Fertility Full time

    We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK, Poland and Netherlands. We have embarked on the mission to use technology to provide patients with a memorable...


  • Southampton, United Kingdom Spire Healthcare Full time

    **Behaviour Change Advisor | Lifestyle | Weight Management | Permanent | Clinics over two week days 9-5, plus admin time flexibly| Monday to Friday -9am to 5pm** **Spire Southampton Hospital is recruiting for a Behaviour Change Advisor to join our specialist weight management program. **_The Weigh Ahead’ _**is a Specialist Tier 3 Weight Management...


  • Southampton, United Kingdom Spire Healthcare Ltd Full time

    Behaviour Change Advisor Behaviour Change Advisor | Lifestyle | Weight Management | Permanent | Clinics over two week days 9-5, plus admin time flexibly| Monday to Friday -9am to 5pm * Working 20 hours per weekSpire Southampton Hospital is recruiting for a Behaviour Change Advisor to join our specialist weight management program. The Weigh Ahead' is a...


  • Southampton, United Kingdom The Blackberry Clinic Full time

    **Role**: Mobile Health Advisor **Location**: Southampton **Benefits**: Company pension, private healthcare (following qualifying period) The Blackberry Clinic have an exciting opportunity for a Mobile Health Advisor to join us working full time with our multi-disciplinary teams delivering Bupa Health Assessments and primary care services including earwax...


  • Southampton, United Kingdom GenesisCare Full time

    **We are looking for a Patient Administration Officer to join the team at our centre based in Southampton on a 12-month fixed-term contract.** As the Patient Administration Officer (PAO) you will undertake all administrative and reception activities required along with providing excellent customer care to patients and visitors attending the...


  • Southampton, United Kingdom The Blackberry Clinic Full time

    **Role**: Mobile Health Advisor **Location**: Southampton **Rate**: From £21k per annum **Benefits**: Company pension, private healthcare (following qualifying period) The Blackberry Clinic have an exciting opportunity for a Mobile Health Advisor to join us working full time with our multi-disciplinary teams delivering Health Assessments and primary...


  • Southampton, United Kingdom The Blackberry Clinic Full time

    **Role**: Mobile Health Advisor **Location**: Southampton **Benefits**: Company pension, private healthcare (following qualifying period) The Blackberry Clinic have an exciting opportunity for a Mobile Health Advisor to join us working full time with our multi-disciplinary teams delivering Health Assessments and primary care services including earwax...

  • Customer Care Advisor

    1 month ago


    Southampton, United Kingdom Reed Business Support Full time

    Customer Experience Advisor - Southampton An ever-growing and established Fuel Distribution Company based in Southampton central, with a culture of ‘in this together’, ‘open minded’, ‘discussing new ideas’, ‘real talk’ and ‘workplace inclusion’ are looking to expand their team of Customer ExperienceAdvisors. Offering opportunities to...