Family Support Practitioner

2 weeks ago

Hammersmith, United Kingdom Hammersmith & Fulham Council Full time

An exciting opportunity has become available within Early Help for a Family Support Practitioner to join the service. Family Support is a collaborative and community-focused service providing proactive, integrated and innovative preventative support to families most in need. The Family Support Service will aim to have a positive long-term impact on families’ futures, reducing demand for statutory care services, and operating as a financially sustainable organisation.
Within this role you will be delivering family support within a school setting, working alongside the school to support children and families.

Please refer to the **Role Profile** for more information.

**Role Responsibilities**:
Family Support exists to support local families to give their children the best start in life.

Family Support is a collaborative and community-focused service providing proactive, integrated, and innovative preventative support to families most in need. The Family Support Service will aim to have a positive long-term impact on families’ futures, reducing demand for statutory care services, and operating as a financially sustainable organisation.

Part of Children's Services, Family Support (Early Help) supports children, young people and families in Hammersmith and Fulham by providing a range of targeted services and family support work to help them overcome difficulties, so they are able to thrive, live and engage happily in their communities.

You will need to:

- Work with practitioners from other agencies (such as, CAMHS, school nursing team, health, police, and schools) and voluntary groups to provide integrated preventative health and social care services with other organisations so that vulnerable families receive consistent, coordinated support that is centred around their needs.
- To complete 1:1 support plan (and/or other agreed Outcomes) to establish a baseline, agree outcomes with family, and review and track progress against agreed outcomes regularly.
- To ensure that the voices of children, young people and parents / guardians are sought, heard and represented appropriately. Make sure any child or parental feedback is logged, families tracked to ensure outcomes are sustained, and relevant evidence of impact given to the line manager.
- Complete case notes and service plans for each family in a timely manner on the appropriate system in line with the Local Authorities policies and procedures around information management.
- To work to the highest possible quality standards of service at all times in accordance with the Local Authorities policies and procedures.

**People Values**:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

**We are fair**

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

**We are caring**

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

**We are collaborators**

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

**We are driven**

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

**Recruiting for Attitude**:
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
**Complex problem-solving**
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.

**Critical thinking**
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.

**Creativity**

**People management**
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.

**Coordinating with others**
You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration.

**Emotional intelligence**

**Judgement and decision making**

**Negotiation**
You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structur

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