Housekeeping Supervisor
5 days ago
**What you'll be doing**
You will be responsible for the Housekeeping team and ensuring that all Brand Standards are met in relation to bedrooms and cleanliness throughout hotel. You will check and audit bedrooms before they are released for check-in as well delegating additional work, for example job of the day.
You will support the Housekeeping Manager with People Management such as absence and performance. You will also work with your Line Manager to complete success reviews, identifying talent for the future and developing your team.
**Who You’ll Be working for**
Holiday Inn Express Royal Liverpool Albert Dock is situated in the a in a Grade 1 listed building in Liverpool Royal Albert Dock. Centrally located in close proximity to local attractions such as the M&S Bank and Convention Centre as well as Liverpool One, Museums, Bars and Restaurants.
As an Express hotel, our focus is on offering limited services at a reasonable price. Standard amenities lean toward the convenient and practical which cater to business travellers and short-term stays.
At Holiday Inn Express we provide a friendly, relaxed and welcoming atmosphere with an enthusiastic, caring and passionate team. Working for Holiday Inn Express, you will work with, and be part of, a multi-skilled team who work flexibly to provide excellent customer service and exceed all guests needs.
**Our Values**
At Centre Island you’ll be joining a growing family of 9 hotels with over 600 employees. At Centre Island we deliver the brand with our Values. All our employees are engaged, enthusiastic who have Centre Island personality.
We believe our values are an integral part of our business and our teams strive to always:
- Act with **INTEGRITY **and **CARE**:
- **ENGAGED** with customers and colleagues alike
- Have **PASSION **and take **OWNERSHIP **in everything they do
**What we offer you**
28 Days Holiday pro rated increasing to 33 days after your 5th year of Service
Worldwide benefits programme for reduced price rooms & food and Beverage in IHG hotels
In house rewards and recognition program
Long Service Awards
Uniform provided
Career progression opportunities
**Main Duties and Responsibilities**
- Lead and manage a floor of bedrooms
- Ensure hotel winning metrics are achieved and maintained
- Support Assistant Manager and Housekeeping Manager
- Attention to detail
- Reporting of Fire, Life Safety issues
- Room Audits
- Ensure effective communication throughout hotel staff
- Ensuring high levels of service to guests and their expectations
- Reporting of Maintenance issues
- Complying with company policies and brand standards
**Job Types**: Permanent, Full-time
**Salary**: £10.50 per hour
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- Day shift
COVID-19 considerations:
Hand wash facilities and sanitiser stations around the hotel. Team members wear face coverings. Protective screens at reception and bar.
**Experience**:
- housekeeping: 1 year (required)
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