Housekeeping Supervisor

5 months ago


Liverpool, United Kingdom Holiday Inn Liverpool Lime Street Full time

**Brand **Holiday Inn

**Contract **40 hours per week

**Work location **Holiday Inn Lime Street

**Reports to **Housekeeping Manager

What you’ll be doing

You will be responsible for the Housekeeping team and ensuring that all Brand Standards are met in relation to bedrooms and cleanliness throughout hotel. You will check and audit bedrooms before they are released for check-in as well delegating additional work, for example job of the day.

You will support the Housekeeping Manager with People Management such as absence and performance. You will also work with your Line Manager to complete success reviews, identifying talent for the future and developing your team.

Who You’ll Be working for

Holiday Inn Liverpool City Centre is located in the heart of Liverpool with access to all areas of the city only a short walk away, whether it is Music, Bars, Restaurants or Museums and Culture, we have it all

At Holiday Inn Liverpool we provide a friendly, relaxed and welcoming atmosphere with an enthusiastic, caring and passionate team. We thrive on providing fantastic customer service and ensuring our guests stays are amazing. This is where you come in Can you wow our guests? If so, this could be role for you.

The hotel is modern throughout and provides a variety of services ranging from Food & Beverage to Conferences, Private parties or Functions as well as high spec accommodation.

The Hotel has a family feel and a real sense of togetherness when looking to achieve our goals.

Our Values

At Centre Island you’ll be joining a growing family of 9 hotels with over 600 employees. At Centre Island whichever of our branded IHG hotels you work in we deliver the brand with Centre Island Values. All our employees are engaged, enthusiastic who have Centre Island personality.

We believe our values are an integral part of our business and our teams strive to always:

- Act with **INTEGRITY **and **CARE**:

- **ENGAGED** with customers and colleagues alike
- Have **PASSION **and take **OWNERSHIP **in everything they do
- Strive to be **CREATIVE** to continuously improve

What we offer you
- 28 Days Holiday pro-rated increasing to 33 days after your 5th year of Service
- Worldwide benefits programme for reduced price rooms & food and Beverage in IHG hotels
- In house rewards and recognition program
- Long Service Awards
- Uniform provided
- Career progression opportunities

Job Profile

Main Duties and Responsibilities:

- Assign duties for the housekeeping team
- Check bedrooms and Public Areas to ensure cleanliness and Brand Standards are met
- Update Hotel system to ensure bedrooms are ready for check in
- Support the learning and development of the team
- Respond to guest requests or complaints
- Manage the lost property process
- Stock management - stock counts and ordering of supplies
- Support Manager with recruitment and selection
- People Management and ensuring HR policies and procedures are followed
- Ensure all rooms are covered, and support room attendants if required

**The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities and other duties will be required**

**Job Types**: Full-time, Permanent

**Salary**: £23,920.00 per year

**Benefits**:

- Employee discount
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
hand sanitiser throughout the hotel,

**Experience**:

- Hotel Housekeeping: 1 year (required)

Work Location: In person

Reference ID: HKSVR1708



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