Patient Safety Officer

3 weeks ago

Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

The Patient Safety Officer will assist the Head of Patient Safety and Risk Associate Director of Quality - Safety and Risk in the promotion; delivery and monitoring of patient safety and risk activity across University Hospitals Coventry and Warwickshire NHS Trust by:
Providing comprehensive support and facilitation to speciality teams on all aspects of patient safety and risk across University Hospitals Coventry and Warwickshire NHS Trust.

Working alongside healthcare professionals to co-ordinate information and reporting processes within the Incident Management Policy, the Investigations & Root cause analysis (RCA) Procedure and the Risk Management Strategy.
- Please be advised that interviews for this position will be held on 1st December 2023*

The role will work within the Patient Safety Team to ensure incidents are investigated and reported within national and locally set timescales. It will require you to take a proactive approach to the management of incidents across the Trust, ensuring that learning from incidents and trend analysis is fed back positively to change practice. The role supports senior members of staff across wards and departments to enable timely and high quality investigations, and provides day to day guidance to staff involved in incident investigation handling within the Trust.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation - please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
- Develop an understanding of the key components of patient safety, including clinical adverse event report, risk assessment, investigation methodologies and recommendations from other relevant bodies (i.e., NHS England, Care Quality Commission)
- Establish and maintain relationships with a range of internal stakeholders, including but not exhaustive: Matrons, service managers/leads, clinical leads, clinical directors and staff at all levels to ensure effective communication and a consistent approach to all issues relating to patient safety within specialit
- Act as a central contact point for communication between specialities on patient safety matters, attending adverse event meetings and undertaking presentations as appropriate
- Support patient safety and risk activity through the collection, collation and presentation of data from a variety o
- In conjunction with the Patient Safety Manager, facilitate the process of Patient Safety Incident (PSI) reporting, ensuring investigations/learning responses are undertaken and action plans, recommendations are implemented and monitored in-line with trus
- Facilitate a Patient Safety Response (PSR) visit following the reporting of a PSI, co-ordinating and ensuring relevant stakeholders are in-attendance
- Facilitate the release of information to patients/families or carers in accordance with Duty of Candour and being open policy as appropriate
- Maintain and interrogate relevant dashboards and trackers to monitor progress of patient safety incidents, undertaking the production of monthly and ad-hoc reports for speciality teams, highlighting trends and action
- Support the wider patient safety & risk team in facilitation of investigation methodologies and learning responses by facilitating meetings, ensuring relevant material is available
- In conjunction with the Patient Safety Manager, assist with triangulation of complaints and legal claims/enquiries and monitor progress of actions arising from incidents, complaints, litigation and health & safety incidents to ensure changes in practice take place where

For further details of the role please see the attached job description

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