Complaints Officer

**Basingstoke/Hybrid** You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling...

We have a fantastic opportunity to join our Customer Feedback team as a **Complaint Insight Officer** on a **Permanent Full Time Basis**. Based out of our head office in Basingstoke, you'll combine office and home working to ensure a positive work / life balance. It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG...

We have an exciting opportunity for a talented Complaints Handler to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. Having become a fully authorised bank in 2020, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of...

**Complaints Administrator** **Basingstoke** **£22,000 - £23,000 Salary Excellent opportunity for experienced admins or university graduates.** Our clients vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of the bu sines and their aim is to transform our...

Compliance Administration - Fully remote - Flexible and Part-time We are an established independent UK bank. We offer innovative and sustainable finance solutions to both retail and commercial customers. We are in growth mode and need to add to our busy compliance team. As Compliance Administrator you will be joining a super supportive team - this is a role...

**Community Relations Officer** **Inside IR35** **Contract Term**:6 months **Contracting Authority**:Network Rail **Location**:Hybrid (2-3 days per week from the Basingstoke Offices - Remainder WFH/Remote - London may also be considered) **The Role**: To work as part of a team delivering a first class, professional customer service, using a range of...

**Details**: **Reference number**: - 310375**Salary**: - £27,750 - £29,000**Job grade**: - Executive Officer**Contract type**: - Fixed Term**Length of employment**: - 18 months**Business area**: - CO - Government People Group (GPG) - Pay, Policy and Pensions - Pensions Casework**Type of role**: - Analytical - Human Resources - Investigation -...

**Details**: **Reference number**: - 326423**Salary**: - £27,750 - £29,000- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - CO - Government People Group (GPG) - Pay, Policy and Pensions - Pensions Casework**Type of role**: - Analytical - Human...

**Community Relations Officer** **Inside IR35** **Contract Term**:6 months **Contracting Authority**:Network Rail **Location**:Hybrid (2-3 days per week from the Basingstoke Offices - Remainder WFH/Remote - London may also be considered) **The Role**: To work as part of a team delivering a first class, professional customer service, using a range of...

About the Role: As a GDPR Compliance Officer, you will play a critical role in ensuring our company's data protection practices align with the General Data Protection Regulation (GDPR). This includes developing and implementing data protection policies, providing training to staff, handling enquiries, monitoring law changes, and reporting on performance.Key...

**Who are Diligenta?** Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on...

**Salary**: From £26330-£32913 **Who are Diligenta?**: Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a...

**Contract Liaison Officer** **Based**: Basingstoke office; Covering Hampshire and Berkshire locations. Typically working Monday to **Friday** 37.5 hours** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills...

**Contract Liaison Officer** **Based**: Basingstoke Office - covering Hampshire - working Monday to Friday, typically 8.30am - 5.00pm** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are...

**Based**: Basingstoke office; Covering Hampshire and Berkshire locations. Typically working Monday to **Friday** 37.5 hours** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your...

**PE Global is currently recruiting for a Quality Assurance Associate for a leading multi-national Biotech client based in Basingstoke.** My client is looking for someone who has experience working in a multinational pharmaceutical company with a focus on product complaint management, data analysis and experience in pharmaceutical good distribution...

**Resident / Contract Liaison Officer** **Novus Property Solutions** is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 750 colleagues in 21 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible...

These referrals would need to be actioned promptly to ensure clients aren’t waiting to access support. Contacting referrals by phone to triage appropriately and book them into see/speak with an advisor. Responding to phone calls and answer phone messages as appropriate. Attention to detail when inputting and maintaining the services database systems QM10...

CK Group are recruiting for a Quality Assurance Associate to join a company in the pharmaceutical industry at their site based in Basingstoke on a contract basis for 12 months. **Hourly Rate**: Up to £17.95 **Quality Assurance Associate Role**: - Handle the requirements of the product complaint process and provide support/ backup to the Responsible...

Solutions4Health are delighted to be offering the role of an **Administrator & Client Support Officer** at Basingstoke. This is a Full-time job with a salary of £24,960 per annum. All our team members undergo a rigorous training programme to ensure they are working to the highest standard and demonstrating evidence-based practice. Full training will be...