Customer Assistant Coventry

4 months ago


Coventry, United Kingdom M&S Full time

**Key Accountabilities**

Customer Assistant

Hours

Monday 08:30-15:00

Friday 08:30-15:00

Sunday 11:00-17:00
**Key Capabilities**

Hours:
Monday 08:30-15:00
Friday 08:30-15:00
Sunday 11:00-17:00

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG


  • Sales Assistant

    2 weeks ago


    Coventry, Coventry, United Kingdom Coventry Full time

    Location: CoventryJob Summary: We are seeking a Sales Assistant to join our team in Coventry. As a Sales Assistant, you will be responsible for providing excellent customer service, maintaining a high level of store standards, and working collaboratively with the team to achieve sales targets.Key Responsibilities:Provide exceptional customer service,...

  • Sales Assistant

    2 weeks ago


    Coventry, Coventry, United Kingdom Coventry Full time

    Location: CoventryHours per Week: 16 hours with the opportunity to work more hours.Shift pattern: Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview.Salary: £8.65 - £11.90 per hourWe are seeking a Sales Assistant to join our team in Coventry. As a Sales Assistant, you will be...


  • Coventry, United Kingdom Coventry City Council Full time

    About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. The NIHR-funded HDRC Coventry aims to improve the use of evidence and research on the factors that impact the health of Coventry's diverse local...


  • Coventry, United Kingdom Coventry Care Home Full time

    Based in Coventry city center a mid-sized care home for the elderly is looking for a NIGHT CARE ASSISTANT to join their team. The care home provides an excellent level of care to its residents and is rated GOOD by CQC. It is a homely environment with the staff team in place for many years. The residents are elderly, frail, and 1st level of dementia but NOT...


  • Coventry, United Kingdom Coventry Care Home Full time

    Based in Coventry city center a mid-sized care home for the elderly is looking for a NIGHT CARE ASSISTANT to join their team. The care home provides an excellent level of care to its residents and is rated GOOD by CQC. It is a homely environment with the staff team in place for many years. The residents are elderly, frail, and 1st level of dementia but NOT...


  • Coventry, United Kingdom Coventry Care Home Full time

    A medium-sized care home for the elderly is looking for a carer to join their team in providing an excellent level of care to their residents. Set in central Coventry city the home has been rated.good by CQC and provides a homely environment with a team that has been in place for many years. Working as part of a team of carers in a residential care home...


  • Coventry, Coventry, United Kingdom Coventry City Full time

    About the RoleWe are seeking a highly skilled and experienced Social Worker to join our Quality Assurance Service as an Independent Reviewing Officer. This is a full-time permanent position that requires a strong commitment to ensuring the highest quality plans and services for children and young people.As an Independent Reviewing Officer, you will be...


  • Coventry, Coventry, United Kingdom Coventry City Full time

    About the RoleWe are seeking a highly skilled and experienced Social Worker to join our Quality Assurance Service as an Independent Reviewing Officer. This is a full-time permanent position that requires a strong commitment to ensuring the highest quality plans and services for children and young people.As an Independent Reviewing Officer, you will be...

  • Sales Advisor

    4 months ago


    Coventry, United Kingdom OMODA Coventry Full time

    Allen Motor Group are currently looking to employ a Sales Advisor to join our OMODA dealership in Coventry. Managing and assisting with face to face and digital enquires to try and maximise sales potential whilst going above and beyond to provide a fantastic customer experience. This position is offered on a **5-day, 42 hour working week**, with an...


  • Coventry, United Kingdom Coventry College Full time

    **Job Title**: Estates / Maintenance Supervisor - Coventry Based **Location**: Coventry **Salary**: £36,524 - £38,751 (Dependent on qualifications and experience) **Job type**:Full Time, Permanent. Coventry College was formed in August 2017 as the sole General Further Education provider in the city, delivering vocational, technical and professional...


  • Coventry, Coventry, United Kingdom Coventry City Full time

    About the RoleWe are seeking a skilled Civil Enforcement Officer to join our team at Coventry City Council. As a key member of our team, you will be responsible for enforcing parking regulations and ensuring the smooth operation of our transportation systems.This is a challenging and rewarding role that requires strong communication and problem-solving...

  • Care Assistant

    4 weeks ago


    Coventry, Coventry, United Kingdom Bluebird Care Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Bluebird Care Coventry. As a Care Assistant, you will play a vital role in providing high-quality support and care to vulnerable adults in the comfort of their own homes within Coventry.Key ResponsibilitiesDeliver high-quality support and care tailored to...

  • Care Assistant

    4 weeks ago


    Coventry, Coventry, United Kingdom Bluebird Care Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Bluebird Care Coventry. As a Care Assistant, you will play a vital role in providing high-quality support and care to vulnerable adults in the comfort of their own homes within Coventry.Key ResponsibilitiesDeliver high-quality support and care tailored to...

  • Room Attendant

    2 months ago


    Coventry, United Kingdom Hotel Indigo Coventry Full time

    Room Attendant - Casual - WITH EXPERIENCE ONLY - Coventry Room Attendant - Casual - WITH EXPERIENCE ONLY 11.44 per hour Hotel Indigo Coventry, Coventry In the heart of Coventry’s city centre, you’ll find its latest gem, Hotel Indigo Coventry. As you would expect from a new boutique hotel, our 101...


  • Coventry, Coventry, United Kingdom Toyota Coventry Full time

    Job OverviewWe are seeking a highly motivated Car Sales Executive to join our Toyota Dealership in Coventry. As a Sales Executive with Listers, you will be responsible for matching our customers with the right vehicle, ensuring they have the features and add-ons to suit their needs.Key ResponsibilitiesBuild trust and communicate effectively with customers to...


  • Coventry, United Kingdom BT Local Business Coventry Full time

    We are recruiting an enthusiastic and driven **Outbound Telesales representative **to start BT Local Business Coventry. Do you have the ability to connect with people over the phone, enjoy building and growing relationships? **At BT Local Business Coventry **you will always have the opportunity to share your ideas and grow with the company. **About the...


  • Coventry, Coventry, United Kingdom Grosvenor Casinos Full time

    Job Title: Receptionist - Coventry About the Role: We are seeking a skilled and friendly Receptionist to join our team at Grosvenor Casinos in Coventry. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing a warm and welcoming experience. Key Responsibilities: * Assist in the operation of an...


  • Coventry, Coventry, United Kingdom Grosvenor Casinos Full time

    Job Title: Receptionist - Coventry About the Role: We are seeking a skilled and friendly Receptionist to join our team at Grosvenor Casinos in Coventry. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing a warm and welcoming experience. Key Responsibilities: * Assist in the operation of an...


  • Coventry, Coventry, United Kingdom Grosvenor Casinos Full time

    Job Title: Receptionist - Coventry About the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist in Coventry. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing a warm and welcoming experience. Key Responsibilities: * Provide exceptional...


  • Coventry, Coventry, United Kingdom Grosvenor Casinos Full time

    Job Title: Receptionist - Coventry About the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist in Coventry. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing a warm and welcoming experience. Key Responsibilities: * Provide exceptional...