Customer Service Assistant
6 months ago
This company are currently recruiting a temporary Customer Service assistant on a temp-perm basis. This will be a role based at their office in Wolverhampton with the opportunity of hybrid working.
**Key Details**:
- **Location**: Wolverhampton area
- **Schedule**: Monday to Friday
- **Hybrid Work**: After completion of the training period
- **Contract**: Initially temporary, with the potential for permanent placement
**Responsibilities**: As a vital member of the customer service team, you will be responsible for:
- **Answering Inbound Calls**: Providing exceptional service to customers by addressing their inquiries and concerns.
- **Dealing with Customer Queries**: Resolving issues and ensuring customer satisfaction.
- **Logging Data**: Accurately documenting interactions and maintaining organized records.
- **Outbound Calls**: Proactively reaching out to customers when necessary.
**Requirements**:
- **Customer Service Experience**: Previous experience in a call centre is required
- **Inbound Call Confidence**: Comfortable and confident in handling inbound calls.
- **Call Centre Background**: Experience in a call centre environment is highly desirable.
- **Communication Skills**: Excellent verbal and written communication skills.
**Perks**:
- **Opportunity for Progression**: This company values growth, offering various opportunities for career advancement.
- **Training and Support**: This company provides ongoing training and support to help you excel in your role
**Job Types**: Full-time, Temp to perm
Contract length: 6 months
**Salary**: £12.59 per hour
Expected hours: 37 per week
**Benefits**:
- Flexitime
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 899
-
Customer Service Assistant
6 months ago
Wolverhampton, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Wolverhampton, WV8 1PD **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Service Assistant
6 months ago
Wolverhampton, United Kingdom West Midlands Pension Fund Full time**CUSTOMER SERVICES ASSISTANT** **GRADE 4 (£24,294 per year)** **1 POST (6 Months Temporary Role)** An exciting opportunity has arisen to appoint a temporary Customer Services Assistant within the Fund’s Customer Services team. The Fund is one of the UK’s largest pension funds providing, from it’s ‘state of the art’ new building at i9 in...
-
Customer Service Assistant
6 months ago
Wolverhampton, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Wolverhampton, WV10 7ER **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
6 months ago
Wolverhampton, United Kingdom Specsavers Full time**Customer Service Assistant** **Store: Specsavers Wolverhampton** **Hours: Full Time only - 37.5** **Benefits: Specsavers Perks** **Full Training provided - with great career progression opportunities** At Specsavers, our Customer Service Assistants are essential in shaping the beginning of our Customer’s journey. We’re looking for someone with...
-
Customer Services Assistant
5 days ago
Wolverhampton, United Kingdom Adecco Uk Limited Full timeAre you passionate about delivering excellent customer service?Do you thrive in a fast-paced and dynamic environment?Our client, a leading organisation in Wolverhampton, is seeking a motivated Customer Service Assistant to join their team.As a Customer Service Assistant, you will play a vital role in providing a comprehensive and responsive enquiry service...
-
Customer Service Assistant
6 months ago
Wolverhampton, United Kingdom Sweet Elohim Afro Market Ltd Full timeResponsibilities: - Assist customers with inquiries, concerns, and requests - Enter customer information and transactions accurately into the system - Upsell products or services to customers when appropriate - Analyze customer needs and provide appropriate solutions - Communicate effectively with customers to ensure satisfaction - Handle customer...
-
Customer Service Assistant
6 months ago
Wolverhampton, United Kingdom Sweet Elohim Afro Market Full timeResponsibilities: - Assist customers with inquiries, concerns, and requests - Enter customer information and transactions accurately into the system - Upsell products or services to customers when appropriate - Analyze customer needs and provide appropriate solutions - Communicate effectively with customers to ensure satisfaction - Handle customer...
-
Customer Service Assistant
6 months ago
Wolverhampton, United Kingdom West Midlands Trains Full timeAs part of the Transport UK Group West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway. We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of...
-
Customer Service Assistant
6 months ago
Wolverhampton, United Kingdom West Midlands Trains Full timeAs part of the Transport UK Group West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway. We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of...
-
Customer Services Assistant
1 week ago
Bradley, Wolverhampton, United Kingdom Adecco Full timeAre you passionate about delivering excellent customer service? Do you thrive in a fast-paced and dynamic environment? Our client, a leading organisation in Wolverhampton, is seeking a motivated Customer Service Assistant to join their team. As a Customer Service Assistant, you will play a vital role in providing a comprehensive and responsive enquiry...
-
Customer Services Assistant
1 week ago
Bradley, Wolverhampton, United Kingdom CV-Library Full timeAre you passionate about delivering excellent customer service? Do you thrive in a fast-paced and dynamic environment? Our client, a leading organisation in Wolverhampton, is seeking a motivated Customer Service Assistant to join their team. As a Customer Service Assistant, you will play a vital role in providing a comprehensive and responsive enquiry...
-
Customer Service Assistant
6 months ago
Wolverhampton, United Kingdom Four Squared Recruitment Full timeThis is a temporary ongoing position based within the Wolverhampton area. You will be part of the customer service team answering inbound calls and dealing with customer queries. Some of the duties encompassed within this role include; - Answering inbound calls - Dealing with customer queries - Logging data - Outbound calls You must have worked previously...
-
Customer Service Assistant
7 months ago
Wolverhampton, United Kingdom West Midlands Trains Full time£33,231 Vacancies in and around the Dudley, Smethwick, Wolverhampton and Telford areas **What does the job involve?** - Working on a full-time, permanent basis - shift patterns will include weekends, early starts and late finishes - Assisting customers in planning their journey - selling tickets and providing advice, to get our customers to their...
-
Night Customer Service Assistant/ Supervisor
6 months ago
Wolverhampton, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Night Customer Service Assistant/Supervisor, Wolverhampton** **Hours per week: 20 (2x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 2 shifts per week.** If...
-
Night Customer Service Assistant/supervisor
6 months ago
Wolverhampton, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor - Wolverhampton** **Hours per week: 40 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift availability: Must be available to work night shifts between 10pm and 8.30am Monday to Sunday, you will typically work 2 nights out of the seven.** **If working between the hours of 11pm and 6am,...
-
Customer Service Executive
6 months ago
Wolverhampton, United Kingdom Eurofins UK Environment Testing Full time**Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work...
-
Customer Service Associate
2 months ago
Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £20,000 - £25,000In beBee Professionals, we are looking for a Customer Service Associate to provide top-notch customer service and support the store's operations in Wolverhampton, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the...
-
Customer Service Executive
3 weeks ago
Wolverhampton, United Kingdom Owen Daniels Full timeDo you have a passion for delivering an excellent customer service to internal and external customers ?Would you like to join a team where you can significantly influence the growth of the business ?Our client design and manufacture safety products and access control systems and are looking for a Customer Service Executive on a permanent basis.The successful...
-
Customer Service Representative
4 weeks ago
Wolverhampton, Wolverhampton, United Kingdom McDonald's Full timeAbout the RoleAs a Customer Service Representative at McDonald's, you will be the face of our restaurant, providing exceptional service to our customers and ensuring their experience is memorable.We are looking for someone who can maintain high standards of customer service at all times, from greeting customers to serving food and drinks. Your role will...
-
Customer Service Assistant
1 month ago
Wolverhampton, Wolverhampton, United Kingdom Elior Full timeAbout this role:This is an exciting opportunity to join our team as a Catering Assistant at Ormiston NEW Academy. As a critical member of our team, you will have plenty of responsibilities and opportunities to grow in your role.Responsibilities:Ensure the kitchen and service area are always clean, well-presented, and well-stockedKeep up to date with menus...