Customer Service Advisor

6 months ago


Sale, United Kingdom Clear Business Full time

**What you’ll do as a Customer Service Advisor**

You’ll be the first point of contact for our existing customers dealing with their enquiries. You will provide them with a First-Class experience, interacting with them to ensure every step is taken to provide them with a first-time round solution.

No previous experience is required, we are looking for colleagues who wish to excel and are driven to succeed, all we ask is that you are a brilliant listener, have a passion for problem solving, and ability to empathise and understand customer needs.

This role will also include but not be limited to:

- Actively contributing to improving the Customer Experience team processes and procedures
- Maintaining a close and supportive relationship with our sales teams

**Why Choose us**

We’re passionate about cutting the cost of card payments for small to medium sized businesses. We exist to help businesses run smoothly, with simple, cost-effective payment solutions. We’re proud to serve thousands of UK SMEs, helping them not only get the best deal on their payment processing, but ensuring that the solution we provide is the perfect fit for their business.

At Clear Business, we don’t just do jobs, we do careers. We’ve got ambitious growth plans, and our people will grow with us. So, we’ll give you everything you need to develop and succeed. That means things like flexible working, a competitive reward structure, a diverse and inclusive workplace, and the control to drive your own career and shape your own opportunities.

**As well as being a great place to work, we offer impressive benefits too**:

- Core benefits including pension contributions and life assurance
- Great discounts on 100s of high street and online stores
- 25 days holiday rising with service up to 28 days
- Your birthday off every year
- Option to buy up to 10 extra holidays and sell up to 5 holidays per year
- Cycle to work and travel loans for people wanting a greener commute
- Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidance.

**The important extras**
- Opportunities to get involved in charity fundraising and volunteering days through our giving back movement
- Full Time/Permanent

**What happens next**

If you’re looking for a new challenge with great benefits at an award-winning company, then Clear Business is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.
- At Clear Business, we’re passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams._

LI-JC1

We are one of the UK’s leading providers of essential services to small businesses. We supply a wide range of essential services - Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:

- The Lloyds Bank National Business Awards 2019
- Greater Manchester Business Awards 2019
- Lanarkshire Business Excellence Awards 2019



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