QA Manual Tester

3 months ago

London, United Kingdom Switchee Full time

**Base pay**:£35,000

Individual Contributor Level 2 as per our Career Development Framework.

**Annual Bonus Based on Company Performance**

EMI Share Options: £10,000

We've calculated this compensation in line with our Benchmarking Philosophy.

Opportunity for a Manual QA Tester to join a high-growth technology scale-up focused on eliminating fuel poverty and improving living standards in social housing through data insights.

Role: QA Manual Tester(Junior Individual Contributor)

Reporting to: QA Lead

Location: This is a remote-first role, but we require weekly attendance to our London HQ in London Bridge.

**Our mission**

At Switchee, we believe that everyone deserves to live in a decent home and that the environments we inhabit have a massive influence on our ability to enjoy life and prosper.

One in five households in the UK live in social housing, a sector with the right values at its core but that has historically struggled to deploy innovations in the home. Many residents still can’t afford to heat their homes, and live in cold, mouldy properties they can’t be proud of.

We believe that radical innovation in internet-connected technology can ensure that every resident, every day, is living in a home that allows them to succeed. That’s why our products are built not just on great technology, but on an understanding of what people want from the space they live in.

This approach led us to reimagine the most mundane household object: the thermostat, into a product that automatically reduces energy bills, looks great, and offers control to those who want it. We are also revolutionising the way social landlords manage their housing stock with an obsessively tailored SaaS property dashboard and handy alerts on things like when the boiler is going to break.

Our goal is to perfect the ultimate connected hub for the social home. It’s going to revolutionise the way residents interact with their homes and landlords manage their properties.

At Switchee your growth and development will be the focal point for your quarterly performance and progression conversations with your manager. We will encourage you to reflect on our Career Development Framework to enable you to grow in line with your scope of role and responsibilities. Our CDF is divided into levels where a selection of expected behaviours describes your ability to move up on the career ladder for your role. We have had 20% promotions in the last 12 months, and our manager:employee ratio is 1:3.

**The Role**

The QA department at Switchee is looking to expand our team We are looking for a manual QA tester who will report to the QA Lead and contribute to manual testing efforts.

As a manual tester at Switchee you will be responsible for ensuring quality and reliability of our software products. Your testing will cover the embedded firmware that powers our smart thermostats, comms to our AWS-based cloud platform, the outputs of our data science plus the various web and mobile UIs that connect to our cloud services. This role would be perfect for someone geeky who loves to get hands-on with technology.

This is a great opportunity to work for a skilled and fast-growing company.

**Tasks**
- Conduct manual regression testing of Switchee’s web UIs, mobile app and smart thermostats as well as exploratory testing of new features.
- Identify, document, and report bugs found.
- Investigate and document bugs found by other teams/customers.
- Be aware of upcoming releases and work with the QA team to prioritise test activities accordingly.
- Review documentation and collaborate directly with developers during feature development
- Provide regular progress updates internally to the QA team as well as to the wider Product Engineering team.

**Experience and Skills**:
These are ideal but not required - we will happily consider applicants who we believe can successfully grow into the role, even if they are not 100% qualified. We promote a diverse, inclusive and empowering culture at Switchee:

- At least 1 year experience working as a manual QA
- Experience executing, updating, and writing test cases using a test management tool
- Experience collaborating with engineers to resolve issues during testing.
- Experience logging bugs using a ticket management tool.
- Knowledge of the SDLC
- Location: Able to visit the London office regularly (at least 2 days per week) to access test equipment

**Nice to Haves**:

- ISTQB foundation level certification
- Experience with JIRA, XRay, Playwright
- Comfortable using SQL to query databases and assess accuracy of data processing
- Comfortable testing and debugging physical IoT devices, including setting up bare PCBs for test and accessing debug and communications logs
- Mobile app testing experience

We are a company built on a strong technical foundation, however, we deliver ‘business’ value. You’ll need to be able to grasp and communicate the business value of a technology-driven, verticalised solution w

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