Rmc Operations Support
3 weeks ago
Healthshare is a successful provider of clinical and diagnostic services to the NHS and private sectors across various locations throughout the country. The role of the RMC Operations Support is to provide exceptional admin support by ensuring the effective operation of Health share’s RMC employee data and processes are followed and comply with current legislation.
The RMC Operations Support will be expected to carry out the listed duties & responsibilities below; however, these are ever evolving considering the changing needs of the organisation and are in no order or priority:
**S**pe**ci**f**i**c Duties & Responsibilities**
**Ma**i**n responsibilities - General Support and guidance**
***
- To manage all recruitment aspects for all PCA and Supervisor posts within the Referral Management Centre (RMC), such as advertising, shortlisting, interviewing, HR forms and onboarding.
- Participate and manage all probationary reviews of staff, i.e. at 4- and 8-week points, extensions, or failings.
- Identifying training requirements for employees and liaising with external platforms if required.
- Responsible for the administration of all aspects of annual leave requests and monitoring leave outstanding.
- Liaising with internal departments to ensure payroll, HR processes and governance guidelines are adhered to in line with cooperate deadlines.
- Using the access system and portals to update all leave/probations/sickness/appraisals.
- Supporting in all formal and informal processes for absence management within the RMC
- Leading on all wellbeing meetings for staff ensuring any ongoing or new requirements are met and managed.
- Coordinating the appraisals for all employees within the RMC.
- Lead on all inductions and training needs of employees.
- Liaise with RMC Diagnostic / Clinical managers on re-training needs identified.
- Monitoring key recruitment requirements and needs
- Supporting the RMC managers with various capability investigations, including grievance and disciplinaries if required.
- The first point of contact for Incident or complaints and ensure any “lessons learnt” are disseminated.
- Direct support to the RMC Managers with duties as are required to support the operational functions of the RMC
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