Senior Technical Support Officer

2 weeks ago

Bradford, United Kingdom Symingtons Full time

Supporting the management team at Millerdale, the **Technical Audit & Support Officer **assures factory GMP and legal standards are met, as specified in the Quality Management System. Delivers QMS support to the manufacturing operations, to ensure right first time production at Millerdale, by working closely with all personnel so as to drive continuous improvement of product, process and people.

Responsible for the adherence to standards, for all operations within the area, for the packing & process activities; to the maintaining proper, accurate, and legible records.

**KEY RESPONSIBILITIES**

To ensure that all Company quality parameters and procedures are complied with and that all products manufactured meet the required standards and specifications.

Conducting structured GMP/Hygiene/Compliance/HACCP audits of process & packing operations to ensure right first time, adherence to procedures & protocols, customer requirements, and provide corrective actions when necessary.

Issue of Non-Conformance Reports and management of the associated database, ensuring that NCR corrective actions are completed in a timely manner and are verified for effectiveness.

Conducting audits in line with the internal audit schedule.

Investigate all instances of failure to ensure corrective and preventative actions are captured.

Providing technical information and advice to Engineering/Production Operatives.

Continually monitoring products by reviewing the product through the production flow.

Maintains, with others, technical operating standards and functionality.

Acting as a source of knowledge of ingredient and plant functionality to achieve optimum output working with the area team to improve quality and efficiency targets.

To ensure that the Company is professionally represented at all times, both inside and outside the business.

To protect the health, safety and welfare of the job-holder and others at all times.

To take an active role in continuously developing the job-holder’s skills and knowledge through self-development activities and/or through attending Company organised training and development opportunities.

To respond to ad hoc requests and/or take an active role in specific projects as directed by the job-holder’s line manager.

To support the technical team conducting allergen validations across site.

Manage and communicate the sites technical data KPI and Centec reporting to maintain a high level of technical awareness across relevant depts.

Support the technical team with customer requests including creating and amending specifications.

To undertake any other reasonable duties as may from time to time be required by the Company.

Support the operations team conducting red pen checks and walking tours to ensure standards are maintained delivering right first time on production operations.

**Job Type**: Part-time

**Salary**: £21,000.00-£22,000.00 per year

Expected hours: 32 per week

**Benefits**:

- Cycle to work scheme
- Free flu jabs
- Free parking
- Health & wellbeing programme

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Commute:

- Bradford (required)

Work Location: In person

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