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Principal Consultant

4 months ago

Remote, United Kingdom Provenir Inc. Full time

**Who We Are**

Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you

**What You'll Do**

**The person in the role can work remotely.**

With Clients
- Strategically contribute across accounts, elevate the strategic thinking of all team members (including clients)
- Drive successful engagements that cover all the client’s customer lifecycle from onboarding to renewal.
- Identify design and configuration deviation from best practices to then align a client’s business strategy and objectives with an enabling Provenir solution
- Manage and maintain effective relationships with various key stakeholders to recommend resolutions as per client requirements.
- Push the envelope with out-of-the-box solutions. Optimize client experience across the lifecycle journey from discovery, consideration, evaluation, buy, adoption and retention.
- Ensure and exceed expectations for client satisfaction with all output

Within Provenir
- Establish, build out and continue to improve competitive intelligence initiatives
- Harvest best practice from the field to enrich our client value propositions and productize go-to
- market solutions.
- Ensure a completely synergistic approach to defining and messaging our solutions value with the Product Management team, collaborating closely on strategic roadmaps
- Collaborate with the business, product, and sales leaders to ensure product investment decisions, positioning, selling, and servicing are closely aligned and customer-focused
- Drive the evolution of our future strategy and vision and shape strategic content

**What’s Required**

Education: Bachelor’s Degree in Business or related, Master’s preferred

Experience: 10+ years working in a similar role selling consulting projects, solutions or managed services for a Software/SaaS firm

**Qualifications, Strengths and Skills**
- Experience in FinTech, Fraud, Credit Risk, Data Analytics or related verticals required
- Demonstrated experience leading projects requiring regular status reporting and meeting strict deadlines
- Experience giving live demonstrations presenting to small and large audiences
- Project management experience specific to establishing best practices, process improvements, and implementation of operational controls
- Experience interacting with clients and various lines of business seeking solutions for enhancing client experience
- Structured and rigorous yet able to take risks where necessary & solutions-minded
- Possess a strong service orientation and finds challenge in problem-solving complex situations
- Excellent at time management, able to handle multiple concurrent work engagements, has the business acumen to drive prioritization of work assignments, be creative problem solvers, and have excellent verbal/written communications skills

Our employees are our top priority, we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave along with retirement benefits to plan for your future.
- At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply._