Civil Enforcement Officer

2 months ago

Kingston upon Hull, United Kingdom Hull City Council Full time

Reference
- HUL/24/0185

**Full Time Equivalent Salary (based on a 37 hour working week)**
- £23500 - £24294

Occupational group
- Transport/Traffic
- Job term
- Full Time
- Appointment type
- Permanent
- Hours
- 37
- Division
- Regeneration & Partnerships - Directorate
- Closing Date
- 01 April 2024
- Proposed Shortlisting Date
- 02 April 2024
- Proposed Interview Date
- 15 April 2024
- Place of work
- 1st Floor Festival House, Hull HU1 3JJ
- For an informal discussion please contact
- Carol Tyson
- Contact telephone
- 01482 614 940

Hull City Council are looking to recruit full time Civil Enforcement Officers (Parking) to complement its existing workforce. Your day-to-day role will be to enforce parking restrictions through the issuing of penalty charge notices.

Civil Enforcement Officers are a highly motivated and committed front line uniformed team who are responsible for the enforcement of the councils parking restrictions.

All training will be provided and is undertaken in-house by our current team of Senior Civil Enforcement Officers and Supervisors who have extensive experience to show you what the role entails. The team will ensure you are provided with the relevant training and support.
- Carry out enforcement duties in a fair and consistent manner;
- Issue Penalty Charge Notices to vehicles that are parked in contravention of the Councils Parking Places and Traffic Regulation Orders;
- Deal with contentious situations assertively and with diplomacy;
- Remain calm under pressure and be able to think and act confidently;
- Deliver excellent customer service and provide a variety of information to members of the public;
- Identify faults and carry out routine maintenance on Pay and Display machines;
- Operate handheld technology equipment and radios;
- Report various issues they encounter when on patrol to the Council or partners such as the Police

You will be required to work a 37-hour week, currently 5 x 9.5 hrs shifts over a 5 week rolling rota. This will include working evenings and weekends as part of a shift rota. You will work alone for most of the time.

The starting salary is £23,500 plus shift allowance for evening and weekend working.

Experience within the Parking industry would be an advantage but is not essential as full training is provided.

**Benefits of working for Hull City Council - Working for hull city council**
**Why Hull is a great place to live and work - Working for hull city council**
We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

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