Client Relationship Executive

2 weeks ago


Manchester, United Kingdom Metanoia Associates Group Full time

Are you a customer-focused professional with exceptional communication skills? Are you passionate about providing top-notch service and building strong client relationships? We're seeking a dedicated and personable Client Relationship Executive to join our team

**Responsibilities**:

- Analyse customer inquiries and provide appropriate solutions or responses
- Handle customer complaints and resolve issues in a professional and timely manner
- Collaborate with sales team to ensure customer satisfaction and retention
- Provide leadership and guidance to junior customer service representatives
- Communicate effectively with customers through various face to face channels

**Requirements**:

- Excellent communication skills, both written and verbal
- Strong problem-solving abilities to address customer concerns effectively
- Ability to work independently and as part of a team
- Detail-oriented with strong organizational skills

**Salary**: From £25,996.41 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Manchester (preferred)

Work Location: In person



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