Hospital Switchboard Operator

2 weeks ago


Gloucester, United Kingdom Meridian Full time

Meridian Business Support are looking for staff to join the Switchboard Team based in Gloucester Royal Hospital.

1x Part Time Hours 15 hours a week
1x 22.5 hours a week but must be flexible to cover upwards to 37.5hours, and be able to cover any hours between 7am to 10pm Monday to Sunday.

**All shift times vary betwen**: 07.00-15.00 / 14.00-22.00 or 09.00-17.00.

The post holder will be taking calls from the general public and signposting calls to the correct location, taking calls from GP's, taking emergency calls from wards, using the fast bleeps for emergency teams to react to a situations, this can be cardiac arrest, child abductions, violence and aggression, air ambulances, and major incidents, so someone who is calm under pressure is a must.
You must have an excellent level of spoken and written English, good administration skills and an excellent telephone manner.

Rotas are worked out 8 weeks in advance so you know what you will be working for that period, typically this is 4 on 2 off shift pattern.

Full training will be given for this role.



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