Receptionist

2 months ago


Croydon, United Kingdom Zotefoams Full time

Job Advert

We are seeking a Receptionist to provide effective reception service for the site. To provide administrative support to the Administration Manager, Administration Secretary, and other departments within the Company as required.

**The key accountabilities of the role will include**:

- Ensure that all incoming calls are connected speedily and accurately.
- Keep up-to-date records of frequently used telephone numbers.
- Creating Purchase Orders for invoices using Dynamics 365.
- Distribution of incoming/outgoing post for all employees on site, date stamp invoices, sales orders, and acknowledgements. Responsible for ensuring franking machine is kept in credit.
- Keep up to date with postal rates and services provided. Keep accurate records of postage used daily. Complete paperwork for special delivery packages.
- Assist with the process of arranging for documents/items to be couriered.
- Dealing with visitors efficiently and always ensuring Health & Safety is a high priority. Ensuring visitors are correctly signed in on arrival, issuing of visitor’s badges/Hi Vis, and required documents completed.
- Where visitors are contractors who are fulfilling orders, or undertaking maintenance, liaise with appropriate personnel and direct accordingly.
- Direct deliveries of goods inwards to Stores.
- Assist with the preparation of meeting room for Board/Executive meetings.
- Book taxis for site personnel/visitors when required.
- Assist the Administration team in completing daily tasks.
- Undertake other duties as may be required from time to time from different departments within the company.

**The main requirements of the role will include**:
**Knowledge/Experience**:

- Minimum 2 years’ experience in reception/administration role within a large organisation.

**Skills**:

- Firm knowledge/experience in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint, and AX).
- Excellent telephone manner.
- Good oral and written skills.
- Strong administration skills.
- Able to multitask, excellent at time management.
- Must observe confidentiality at all times.
- Team player who is hard working, flexible and reliable.
- Undertake continuous self-development so that the responsibilities of the role are fulfilled.

**Qualifications**:

- GCSE/NVQ with English and Maths.

**Expected Behaviours & Values include**:

- Mature, Professional and Welcoming
- Calm, Fair and Dependable
- A Co-operative team player
- Able to solve problems and think on their feet
- Adaptable, Helpful and Driven
- Ability to Communicate effectively


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