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Part Time Receptionist

4 months ago

St Austell, United Kingdom Cornwall Physio Full time

Do you love meeting new people and providing an exceptional customer experience?

Cornwall Physio is a private Physiotherapy clinic in Carlyon Bay, with an exceptional reputation for treating sports and running Injuries. We have experienced rapid growth in the last couple of years and require an additional receptionist, 2-days a week, to ensure that we can continue to provide an excellent service to our clients.

This is an exciting opportunity for an individual who is self-motivated, creative and ambitious. We require an individual who enjoys learning new skills and is willing to grow and develop their role as the clinic expands further.

We’re looking for someone who is comfortable talking to strangers, both in-person and on the phone.

The right person is likely to have been working in a customer-facing environment and have a long track record of dealing with customers, answering questions on the phone and in person, and turning enquires into happy customers. You must be comfortable taking payments, talking about money and comfortable handling any customer concerns and questions about cost.

Marketing and/ or sales experience would be desirable but isn’t necessary. Enthusiasm for health and fitness and for motivating individuals to make good choices about their health would make the individual a particularly good fit for our clinic.
- **About our practice**:_

Cornwall Physio is a private Physiotherapy clinic, treating clients of all ages but particularly active adults and runners. We have an exceptional reputation both within Cornwall and beyond.

That is where you come in.

Your job will be to make clients feel comfortable and excited about coming to see us as well as creating promotional materials and helping us to further spread the word about what we do. Your job will to be the first point of contact with our clients, discovering the clinic, booking in, answering the telephone, following up with clients, dealing with enquiries and also ensuring the clients have a positive experience with us.

**What we are looking for**:
Someone who can strike up a conversation with anyone and enjoys talking to people

Someone who sees the glass half full

Someone who embraces change

Someone who delivers and understands fantastic customer service

Someone who is dependable, on time and does not require micro-managing

Someone who is a self-starter, can think on their feet and quickly prioritise tasks

Someone who will act as an ambassador for our brand and company

Someone who will naturally and easily make people feel at ease

Someone who has an aptitude for sales

Someone who can see the bigger picture as well as attention to detail

**What can we offer you?**

The chance for growth and personal development

A flexible job role that you can really make your own

An environment where you are encouraged to be yourself and infuse your personality into your work

The chance to work with and help amazing clients

Concession rates on all our services

Ongoing training provided

**Job Types**: Part-time, Permanent

**Salary**: From £10.42 per hour

Expected hours: 22.5 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have reception or front of house experience? Please include details of this in your cover letter and explain why you would like to be considered for this role.
- Do you have marketing or sales experience? Please include details of this in your cover letter.

Work Location: In person

Application deadline: 07/04/2024
Expected start date: 15/04/2024