Customer Service Administrator
2 weeks ago
**Customer Service Administrators**
**Full time**
**Temporary and Permanent contract available**
**£11 Per Hour**
**Monday
- Friday**
**Responsibilities**:
- Assist customers with enquiries, complaints, and requests in a professional and timely manner
- Resolve customer issues by investigating problems, developing solutions, and implementing corrective actions
- Maintain accurate customer records and update information as necessary
- Collaborate with other departments to ensure customer satisfaction and resolve complex issues
- Follow company policies and procedures to deliver consistent and high-quality service
**Experience**:
- Previous experience in a customer service/ Admin role is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities to address customer concerns effectively
- Ability to multitask and prioritise tasks in a fast-paced environment
- Positive attitude and ability to work well within a team
Contract length: 6 months
**Salary**: £11.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Alfreton, DE55 4BR: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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