Client Experience Lead Host

3 months ago


Newcastle upon Tyne, United Kingdom The Watches of Switzerland Group Full time

Do you have excellent communication and interpersonal skills?

Are you able to build rapport and long-lasting relationships?

Do you have previous experience working within hospitality or luxury retail?

Are you able to go above and beyond to create exceptional and memorable experiences?

Due to the launch of our stunning luxurious new store concept, we have a brand-new position in our Goldsmiths Stores for a Client Experience Lead. You will be a constant role model for the Watches of Switzerland Group values, and ensure they become a way of working for the whole team, giving every customer (internal and external) an exceptional experience in our stores. You will use excellent communication and interpersonal skills to engage with clients from the moment they enter our stores and create a personable and luxury experience.

You will support the Hosts, Sales Consultants and the wider store team to ensure all clients receive an exceptional and memorable experience. This a hands-on role involving a variety of tasks; including spending a lot of time on the shop floor and carrying out many administrative duties in the back office.

You will use your outstanding communication and interpersonal skills to engage with clients from the moment they enter our stores, to create a personal and luxury experience that goes above and beyond expectations.

**About you**
- Exceptional communication and interpersonal skills.
- Experience within hospitality or luxury retail.
- Ability to build rapport and long-lasting relationships with clients.
- A great understanding of what an exceptional customer experience looks like.
- Experience of working within a high performing team.
- Excellent organisational skills

**About us**

We put our customers first and we love what we do - big or small, diamonds, gold or silver.

In 2021, the company will begin rolling out a dynamic new store design concept focused on luxury watch brands such as Rolex and Cartier, supported by a market-leading in-store client hospitality experience. The concept will present luxury watches and jewellery in a relaxed environment, providing customers the opportunity to go on an independent journey of self-discovery.

The new concept will have dedicated areas for brands such as Rolex, OMEGA, Cartier, TAG Heuer, Breitling, Tudor, IWC, Hublot and Panerai. These will sit alongside an open, flexible layout with VIP areas and hospitality bars where customers will be able to enjoy a curated food and beverage experience and consider their purchases in absolute comfort.

**Rewards**

Here at Goldsmiths, our benefits also include sales related commission and staff discount, and we also have a dedicated internal training and development programme to support and nurture you through your career and make the most of your tale.



  • Newcastle upon Tyne, United Kingdom The Watches of Switzerland Group Full time

    Do you have excellent communication and interpersonal skills? Are you able to build rapport and long-lasting relationships? Do you have previous experience working within hospitality or luxury retail? Are you able to go above and beyond to create exceptional and memorable experiences? Due to the launch of our stunning luxurious new store concept, we have a...


  • Newcastle upon Tyne, United Kingdom LNER Full time

    **Advertised Salary Is Inclusive of £1,571.50 Attendance Allowance.** **Equivalent Full Time Salary Is **£23,900 inclusive of attendance allowance of £3,143.** **The Advertised Position Is Part Time 17.5 Hours Per Week Weekends Only.** **Why LNER?** We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to...

  • Party Host

    3 months ago


    Newcastle upon Tyne, United Kingdom Lucid Escapes Full time

    Would you like to get paid to party? We are currently hiring for friendly and outgoing hosts to lead our organised barcrawls. Previous host, hostessing experience is preffered but not necessary as full training is provided. Must be over 18 due to the nature of the job. Your roles and responsibilities as a host include, **Guiding your group on a set...

  • Host/hostess

    3 months ago


    Newcastle upon Tyne, United Kingdom Tymia limited Full time

    **Position**: Host and Porter - High Touch Client Services **Working Hours**: 8:00 AM - 1:00 PM, Monday to Friday, £13 per hour **About Us**:Tymia Limited is a leading provider of exceptional services to its diverse clientele. We are seeking an experienced and dedicated individual to join our Facilities Management team as a Host and Porter with a focus on...

  • Party Host

    3 months ago


    Newcastle upon Tyne, United Kingdom Lucid Escapes Full time

    Would you like to get paid to party? We are currently hiring for friendly and outgoing hosts to lead our organised barcrawls. Previous host, hostessing experience is preffered but not necessary as full training is provided. Must be over 18 due to the nature of the job. Your roles and responsibilities as a host include, **Guiding your group on a set...

  • Go to Host

    3 months ago


    Newcastle upon Tyne, United Kingdom Strictly Recruiting Ltd Full time

    **Strictly Recruiting Ltd **are looking for a **Go To Host, **based in the **Newcastle **area to work with one of our biggest clients. With this role you must always willing to go the extra mile, with a positive ‘can-do’ attitude! You should be a well-organized individual with an eye for detail and have a confident and sociable personality, allowing you...


  • Newcastle upon Tyne, United Kingdom LNER Full time

    Advertised Full Time Salary Is Inclusive Of Attendance Allowance £3,373 Per Annum. Part Time position consists of 17.5 hours on average per week - weekends only. Part Time Salary is £12,825 Inclusive of £1,686.50 Attendance Allowance. Full Time Salary Increases at 6 Months to £26,647 and at 18 Months To £27,822 Per Annum. Part Time Salary Increases...

  • Go to Host

    3 months ago


    Newcastle upon Tyne, United Kingdom ISS Facility Services Full time

    **Go To Host** **Location: Newcastle** **Hours of work: 40** **Contract Type: Permanent** We are hiring a dynamic and innovative Go To Host to join our team and play a pivotal role in transforming workplace experiences. As a Go To Host, you will be a vital member of our workplace experience team, responsible for curating an environment that prioritises...

  • Showroom Host

    3 months ago


    Newcastle upon Tyne, United Kingdom Stoneacre Full time

    **About the role** We are excited to be recruiting for a Showroom Host. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. This is a fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for greeting and welcoming customers and...


  • Newcastle upon Tyne, United Kingdom LNER Full time

    **The Advertised Salary Is Inclusive Of £3,143 Attendance Allowance** **Why LNER?** We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. Since we took over on the East Coast mainline, we've been changing the face...


  • Newcastle upon Tyne, United Kingdom XTA - The Experience Talent Agency Full time

    Are you a strategic mastermind with a knack for building brands and shaping digital experiences?If you're nodding along, then this could be the opportunity that's been waiting for you.The Client:A global brand and product studio that's been on a rocket ship growth trajectory.They're all about crafting innovative digital products, services, and brands that...

  • Host

    3 months ago


    Newcastle upon Tyne, United Kingdom Victors Newcastle Full time

    Welcome to Victors, our food focussed hospitality brand baby of East Coast Concepts. Beautiful, vibrant, upscale yet informal, Victors is the perfect neighbourhood restaurant. Offering a modern American menu of small and larger plates - perfect to share in a casually elegant setting, with service to match. We don't accept average, so you shouldn't either....

  • Lead M&E Engineer

    2 weeks ago


    Newcastle upon Tyne, United Kingdom Client Full time

    Lead M&E Engineer (Low Carbon Technologies) Newcastle £55,000 - £60,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday PackageAre you looking for an opportunity to join a company that offers progression and focuses on sustainability? Do you have a degree in Mechanical/Electrical Engineering or Building...

  • Host/hostess

    3 months ago


    Newcastle upon Tyne, United Kingdom Blue Velvet Full time

    Job Summary: We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As a Host/Hostess, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a positive experience. **Duties**: - Greet guests with a warm and friendly welcome - Escort guests to their tables and present menus -...

  • Host - Casual

    3 months ago


    Newcastle upon Tyne, United Kingdom Newcastle Theatre Royal Trust Ltd Full time

    **PLEASE APPLY ON OUR WEBSITE;** **Closing Date: 7 May - 9am** **Interview date: 16 May - 6pm - 8pm.** **Training dates: Monday 20 May 5pm-8.30pm, Tuesday 21 May 5pm-8.30pm, Wednesday 23 May 5pm-8.30pm **- all three sessions are compulsory, and each day must be attended and passed to complete training. Newcastle Theatre Royal Trust is an independent...

  • Electronic Gaming Host

    3 months ago


    Newcastle upon Tyne, United Kingdom Aspers Group Full time

    **What are we looking for?** We are currently seeking an experienced customer focused individual for the opportunity to become an Electronic Gaming Host at our Newcastle site. Electronic Gaming Hosts are responsible for ensuring that Aspers core service values are demonstrated through the provision of an exceptional customer experience. Electronic Gaming...

  • Hosts

    3 months ago


    Newcastle upon Tyne, United Kingdom Be At One Full time

    **Location - Be At One** Are you a great team player? You don’t need any experience to join as a Host as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. **Can you** - _Welcome and engage every guest_ - _Have a great product knowledge and make recommendations that elevate guest...


  • Newcastle upon Tyne, United Kingdom SSP Group Full time

    Rail Gourmet  is seeking a motivated individual to join our team as a board -On-Board Host for TransPennine Express (TPE) at Newcastle Station. Hours : Full Time (40 hours)  Shifts : Rotational shifts between 6 am and 9 pm , including some weekends Pay Rate: £ 12.00 per hour plus commission We are a premier provider of catering and onboard...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Client Server Full time

    Exciting Lead DevOps Engineer Opportunity in NewcastleAn innovative tech start-up in the Investment Management sector is seeking a motivated Lead DevOps Engineer to join their team. This is a unique chance to be a key player in a company with solid financial backing and a well-established client base.As the Lead DevOps Engineer, you will be responsible for...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Client Server Full time

    Position OverviewLead Software Engineer (C# .Net) - Competitive Salary and BenefitsAre you a passionate technologist eager to join a pioneering tech firm as a key contributor?This is an exceptional opportunity to advance your career within a dynamic Investment Management organization that boasts solid financial backing and a reputable Hedge Fund partner.As a...