Business Support Officer

1 month ago

Nottingham, United Kingdom Service Care Full time

Service Care Solutions are looking for a Business Support Officer to work within the Nottinghamshire Police on an 18-month contract.

**Location**: Nottingham

**Job roles/responsibilities**:
To support the VRU project management function ensuring proper administration and co-ordination of VRU functions including meeting administration, project boards and associated project documentation repositories, data protection, budgets, and transparency.
This role provides a full and confidential secretarial and business support service to the Head of VRU primarily, but other members of the Senior Leadership Team if directed by the CEO. The role requires the individual to work proactively as part of a small team with mínimal supervision.
- Assess and triage all enquiries to identify the most appropriate customer service pathway including working in close conjunction with VRU Programme Manager and other OPCC Business Support Officers for all VRU/ OPCC related matters.
- Ensure all GDPR and confidentiality measures are appropriate and effective, including handling complex confidential and sensitive matters which require co-ordination of responses both internally and/or partner organisations in accordance with OPCC policy and procedure.
- To organise meetings, draft agendas, arrange venues and refreshments. Produce accurate minutes/notes of meetings in a timely manner.
- To be responsible for booking venues and facilities for consultation events, project workshops and seminars, ensuring that meetings are suitably adapted for all invitees needs with hybrid meetings where practicable.
- To manage the decision-making process and maintain and record of all decisions and contracts made by the Police and Crime Commissioner in line with policy and procedure.
- To progress and chase on a range of matters including actions and risks, meetings papers and monitoring reports to ensure deadlines are achieved.
- Be responsible for handling petty cash, raising orders, processing payments, progressing contracts, monitoring expenditure and budgets in accordance with OPCC policy and procedure.
- To provide general administrative support to include photocopying, collating reports, distribution of mail etc, in addition to organising developing and maintaining efficient and confidential filing systems and other computerised casework systems.
- To provide cover and support for other OPCC Business Support and VRU team members when required.
- To support delivery of an effective, efficient, and productive VRU/OPCC by providing collegiate support and occasional assistance to other function areas to ensure fulfilment of duties and activities.

**Knowledge/experience required**:

- NVQ Level 2 in administration or equivalent.
- High level of competency in the use of Microsoft Office packages including Word, Excel and Outlook and other office equipment.
- Evidence of Continuous Professional Development.
- Experience of financial regulations and procedures in respect of the ordering and payment for goods and services including the monitoring of expenditure.
- Understanding of confidentiality and issues relating to Data Protection and Freedom of Information.
- Must have 3 years' experience and high level of competency working as an administrator in a large organisation.

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