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Part-time Receptionist

3 months ago

Wantage, United Kingdom Vale & Downland Museum Full time

We are recruiting a new receptionist to join our friendly and knowledgeable reception team. This is a key role at the museum, as you will be directly interacting with our visitors as the first point of contact. We pride ourselves on offering a friendly welcome to all and act as the main communication point for the museum and wider town, through offering tourist information services.

This is a varied position and as part of a small team, your role will see you opening and closing the museum as per your rota ’ed hours. During museum opening times, you will welcome visitors, take shop sales, including ticket sales for events and provide information for visitors about what is happening in the museum and wider community.

This will be a job share and as such, the position will be available as one of two set patterns: Half days Tuesday-Fridays (AM or PM), or a split of two full days across this period, to be agreed on appointment.

**JOB PURPOSE**:To provide Museum Reception and Visitor Information services

**KEY RESPONSIBILITIES AND ACCOUNTABILITIES**:

- Run the Reception Desk and shop till
- Greet visitors and deal with enquiries
- Be first point of contact for volunteers and visitors
- Ensure with colleagues that a job sharer is present at all specified working times, or that a suitably trained volunteer provides cover
- Answer the main telephone switchboard and direct calls to relevant staff
- Ensure the ‘front of house’ is kept tidy
- Receive goods deliveries
- Work with the reception team to manage the shop stock and consumable levels
- Sell museum and friends tickets for events
- Set up, supervise and cash up the shop till, and train others in its use
- When required, unlock the building and open the museum galleries at start of working day
- When required, close down the museum galleries and secure the building at the end of the working day

**SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIRED**
- Welcoming and approachable attitude
- Reliable and trustworthy
- Computer skills
- Cash handling skills
- Literacy and numeracy
- Commercial skills

**Job Types**: Part-time, Permanent

**Salary**: £11.50 per hour

Expected hours: 12.5 per week

**Benefits**:

- Discounted or free food

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Wantage, OX12 8BL: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 26/03/2024
Reference ID: Part time Receptionist March 2024