Speech and Language Therapy Administrative Assistant

6 days ago


Ealing, United Kingdom Central and North West London NHS Foundation Trust Full time

The Ealing Speech and Language Therapy department is a friendly, enthusiastic team where we strive to provide services of high quality for the diverse population of the London Borough of Ealing.

We have a 3 day (0.6wte) position available as a Speech and Language Therapy Administrative Assistant within the Early Years Speech and Language Therapy Team. This post involves supporting a large team of therapists with a range of administration tasks and resource-making.

The Early Years team provide assessment clinics and ongoing therapy to children under 5 years in clinic settings and also has a well-established universal service. The postholder will be involved in:
General administration duties, e.g. filing, sending out appointment letters, answering phone calls, scanning, arranging training, ordering equipment.
Making materials to be used in therapy.
Managing spreadsheets, setting up survey monkeys, data entry, monitoring waiting lists.
Supporting the administrative side of running parent/carer communication workshops e.g. supporting families to log on to the online workshop, setting up rotas, outcoming appointments.

Training will be provided, but the post holders are required to have excellent communication skills, proven administration and IT skills and to be effective team workers. The post holder should also have an interest in services that work with young children.

The role involves a combination of admin time at the main base as well as some time spent working from home. We are committed to supporting staff and have a range of systems in place to continue to support staff virtually.

Ealing Speech & Language Therapy Department offers a wide range of opportunities for continuing professional development, and is committed to providing excellent levels of support and supervision. You will work as part of the Ealing Services for Children with Additional Needs.

Ealing is a leafy green and bustling borough situated in West London. Ealing’s vibrant multi-cultural population makes the services we offer variable and personalised with a flexible approach to our service users. Every day brings a fresh challenge to our staff and being part of our service gives you the opportunity to work as one cohesive team. There is a wealth of transport links, restaurants, shops, parks and a busy calendar of year-round festivals and events.

Click on these links to meet the team and get a flavour of the work we do

**youtube**: (184) Ealing Children's Services - YouTube

Our vision

Keeping children and young people's education, health and well-being at the centre of decision making to achieve the best possible outcomes.

Ealing Speech and Language Therapy department is a friendly team. We are committed to providing care and services which are inclusive and treat everyone with respect. We have a committed equality, diversity and inclusion group who are working to ensure we are an actively anti-racist team. We are fortunate to work in Ealing, one of the most ethnically diverse boroughs in the UK, and we are striving to ensure our team reflects the communities we serve. We seek to ensure we are allies with our LGBTQ+ colleagues and families as well our neurodivergent colleagues and families

**Administrative**:
To assist and support SLTs in day to day admin tasks as requested which may include:
Filing, scanning, sending out appointment letters, support with discharge
process on S1 and archiving

When required to type reports, minutes of meetings etc

To manage the administration associated with the following under the guidance of th

**Team Leaders**:
Parent/carer workshops e.g. supporting families to log on to the online
workshop, setting up rotas, outcoming appointments.

Monitor waiting lists and follow up actions with relevant team member

Training

Summer groups e.g. stammering

Information to be sent to stakeholders and parents/carers when appropriate

To collect and input statistical information as required

Setting up and managing spreadsheets

Setting up and collating data from survey monkeys

Data entry

Other Admin needs associated with new or developing parts of the service

To cover the duties of absent assistants as directed by Team Leaders

To monitor stock levels of equipment, stocking up small storerooms as required and
ensure documentation is maintained.

To order equipment via eProcurement

To prepare equipment for individual speech and language programmes as directed by
the SLT

To assist in setting up sessions and recording of notes for therapists carrying out
clinical 1;1, paired or group sessions.

Ensure any patient related documentation meets the standards set by the professional
body in conjunction with Ealing Community Partners standards of note keeping.



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