Associate Risk Consultant

3 weeks ago

Southampton, United Kingdom Benefex Full time

**Associate Risk Consultant**:
Fancy coming and being part of our team of Benefexers? We need awesome people to join us on our mission to make work a great place to be for absolutely everyone.

We’re a fast-moving technology business undergoing rapid growth and are one of the leading providers of employee benefits solutions to employers. To help us on our quest to deliver and be the best (we’re more multi-talented than we thought - we can do poetry as well) we need the most brilliant people out there on boardand that’s where you come in.

We have an exciting opportunity for an Associate Consultant to join our wonderful Corporate Benefits team within Benefex Financial Solutions - our broking arm of the business This is an ideal progression step for those wanting to take the next step into broking consultancy.

**Responsibilities of this role**:

- To provide consultancy services to a portfolio of mid to high value Group Risk customers who will predominantly be based on our online flexible benefits platform - OneHub.
- This will involve managing, retaining, and growing corporate customers that span multiple service lines such as Group Life, Income Protection, Critical Illness and also voluntary risk benefits.
- Contributing to profitable revenue growth across multiple services and the achievement of the Corporate Benefits’ team strategy, plans and targets.
- To build detailed knowledge of each of customer account, their health & wellbeing/protection strategy/approach and decision makers to fully understand their aims, objectives and ambitions.
- Secure pre strategy broking meetings, coordinating relevant product and service experts and stakeholders as required. Compile and lead high quality presentations and negotiations.
- Expand the level of business within existing services and expand the number of services per customer (cross sell).
- To ensure timely delivery of agreed services to the client in line with the Benefex project plan.This will involve working closely with Benefex Customer Success Directors and Consultancy team members to deliver terms as required by the business. This may involve weekly project calls and attending and presenting at quarterly client meetings.

**What experience are we looking for?**
- Proven successful track record of commercial delivery and business development of Group Risk customers.
- Ability to deliver annual and longer-term targets.
- Able to recognise and ensure delivery of customer service excellence.
- Excellent customer relationship building and stakeholder management skills with ability to build a network of contacts, both internally and externally
- A willingness to learn the art of influencing and to develop negotiation skills.
- Ability to work cross functionally across diverse teams, facilitating collaborative working to ensure delivery for customers.
- Effective communications skills, both verbal and written
- A knowledge and understanding of the corporate benefits environment, ideally with a career background in the administration of Group Risk benefits.

**Must haves for the role**:

- Experience of the day-to-day management of HealGroup Risk arrangements
- GR1 qualified or working towards.
- Knowledge of healthcare would be desirable.
- Understanding of FCA procedures and requirements
- Experience dealing with flexible benefits and compliance procedures.
- Good presentation skills
- Good analytical skills
- Attention to detail and accuracy.
- Good administrative skills
- Good customer service skills - as you will be liaising with both providers and customers.
- Able to use own initiative.
- Ability to communicate effectively at all levels.
- Good time management skills - able to work to tight deadlines.
- Team player
- Good PC skills essential (Zoom/Teams, Outlook, Excel, Word and PowerPoint)

**Our benefits**:
Competitive salary based on grade and experience.

Flexible work - fully office based or be a hybrid worker

✈️25 days holiday plus your local bank holidays, as well as the option to buy/sell 5 days

Your birthday off

❤️Two half day wellbeing days

Healthcare cash plan

Employee Assistance Plan

Income Protection at 75% of salary

Life assurance at 4x your salary

Virtual GP access

Pension scheme

‍‍
Refer-a-friend bonus of £1000

Access to our award-winning flexible benefits platform

**Location and work pattern**:
When it comes to how and when you work, we want all of our Benefexers to have the flexibility they need to find a working pattern that works for both them and the business, and we'll work with you at offer stage to do just that. Whether you're looking for hybrid working, part time hours, or anything else, we've got people doing all of this and more. We don't want the hours you're able to work, or the location you're able to work from, to be a barrier to anyone joining the Benefex team.

While this role will be worked predominantly on an office or hybrid basis, we are looking for someone who is able to attend our S

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