Quality and Compliance Administrator 12 Month

2 weeks ago


Welwyn Garden City, United Kingdom Adecco Full time

Job title: Quality & Compliance Administrator - 12 Months Role

Hours: Monday - Friday 9 am - 5 pm

Location: Welwyn Garden city

**Salary**: Between £24,000 per annum - £31,000 per annum (Dependent on experience)

**Summary**

Our client is a leading manufacturer of electronic connector components, such as USB and SIM card connectors. We are seeking an effective graduate-level technical administrator, preferably with experience in the field of electronic components, who can coordinate and consolidate activities related to customer quality issues and customer compliance requests. Reporting to the Head of Operations, the primary responsibility is to liaise with technical teams, both in the UK and in Hong Kong and China, fulfil customer quality and compliance requests and maintain up-to-date records of all activities. This role is initially for 12 months, with the potential for extension or conversion to a permanent position.

**Duties**
- Acting as single first point of contact for all customer quality and compliance requests.
- Administration and record-keeping of all customer quality issues and customer compliance requests.
- Maintenance of management reporting data on quality issues.
- Liaison with all internal parties in the processing of quality and compliance requests and liaison with customers' quality representatives to seek required additional information for processing of quality and compliance requests.
- Progress-chasing quality and compliance requests with internal parties and customers.
- Following procedures for customer requirements for quality issues (8D reports).
- Undertaking internal audits as required under ISO 9001 standard.
- Identifying weakness, errors, or omissions within existing Quality Processes.
- Updating Quality Procedures to reflect issues identified during internal audits.
- Undertaking other preparatory activities required ahead of ISO 9001 certification audits.

**Requirements**:

- 2 years+ technical administration experience would be ideal.
- Experience of undertaking ISO 9001 internal audits and reviewing/updating ISO 9001 quality procedures is highly desirable.
- Experience with electronics industry compliance standards is also highly desirable, such as RoHS, REACH, California Prop 65. However, full training will be provided on processing of compliance requests.

**Benefits**
- Training provided
- Progression opportunity's
- Kitchen facilities
- Free parking on site
- Competitive salary - £24,000 per annum - £31,000 per annum (depending on experience)
- Performance related bonus
- 21 days annual leave which includes 1 on or close to your birthday.
- Potential for flexible working (3 days on-site, 2 days off-site) after completion of training period.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Samantha Kirby



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