Temporary Customer Service Advisor

2 weeks ago


Ilkeston, United Kingdom SF Group Full time

Are you immediately available?

SF Recruitment requires an experienced customer service advisor to join a key client of ours on an ongoing temporary basis. Our client is based in Ilkeston, working Monday - Friday 8:30am - 5pm (office based only)

**Main duties will include**
- ** Maintaining a positive and professional attitude towards all customers**:

- ** Deal with any queries and complaints**:

- ** Working towards targets such as inbound call volume**:

- ** Process customer orders**:

- ** Provide advice or information on products**:

- ** Liaise with the warehouse team to ensure stock is available**:

- ** Liaise with different courier services to ensure there are no issues with deliveries**:

- ** Maintain and update company records**:

- ** Data entry**:

- ** Take payments over the phone**

**Skills**
- ** Previous customer service experience is essential.**:

- ** Good attention to detail**:

- ** Professional and friendly telephone manner**:

- ** Good IT skills**

Please note this is NOT a remote/hybrid working role.



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