Temporary Customer Service Advisor
2 weeks ago
Are you immediately available?
SF Recruitment requires an experienced customer service advisor to join a key client of ours on an ongoing temporary basis. Our client is based in Ilkeston, working Monday - Friday 8:30am - 5pm (office based only)
**Main duties will include**
- ** Maintaining a positive and professional attitude towards all customers**:
- ** Deal with any queries and complaints**:
- ** Working towards targets such as inbound call volume**:
- ** Process customer orders**:
- ** Provide advice or information on products**:
- ** Liaise with the warehouse team to ensure stock is available**:
- ** Liaise with different courier services to ensure there are no issues with deliveries**:
- ** Maintain and update company records**:
- ** Data entry**:
- ** Take payments over the phone**
**Skills**
- ** Previous customer service experience is essential.**:
- ** Good attention to detail**:
- ** Professional and friendly telephone manner**:
- ** Good IT skills**
Please note this is NOT a remote/hybrid working role.
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