Quality and Improvement Officer

2 days ago


SouthendonSea, United Kingdom Hays Specialist Recruitment Limited Full time

Quality improvement officer, care, adults, project
Southend's Commissioning Directorate are looking to appoint 1 permanent and full time Quality Improvement Officer.
The main purpose of the Quality and Improvement position is to improve the quality of care and support experienced by residents of Southend. A key part of the role is to inspect and monitor services and develop and implement quality improvement plans that enableproviders to improve services.
Working closely with service providers, as well as users of the service and their friends and families, the roles will focus on the co-evaluation of services to ensure users views and suggestions for improvement are implemented.
The council are pleased to offer working from home opportunities for this role, however you must have a willingness to travel within the borough and occasionally outside of the borough to undertake quality monitoring visits which will includes audits.
What you'll need to succeed
To be successful in this position, you will need to have experience in quality improvement work ideally in a commissioning or contract management role within health and social care.
Experience of working in/or using social care services for either children and/or adults. You will need to have strong written and verbal communication skills, excellent interpersonal and engagement skills and knowledge of current health and social care policyand legislation.
What you'll get in return
When joining the council, you can enjoy a range of benefits including: 24 days annual leave, flexible working, salary car sacrifice scheme and excellent training and development opportunities.
They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training.
A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab.



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