Facilities Team Member

2 months ago

Bury, United Kingdom Hollywood Bowl Group Full time

Location
Bury
Salary

Up to £10.51 per hour, with the opportunity to earn up to £11.01 per hour through bonus

Contract Type
Full Time
About the role
Plan your commute
One Big Family
Structure
The Application Process

GREAT TEAMS
GREATER BENEFITS
ABOUT THE ROLE

Are you a dab-hand in DIY and general maintenance?

Are you looking for a fun and fast paced environment to work in, with great benefits?

If so, then look no further

The Why...

Join Hollywood Bowl Group as a Facilities Team Member, in return you'll get:
the opportunity to earn an extra 50p per hour, paid to you every month
access to apprenticeship programmes and our in-house management training programmes
optional pension plan
additional days holiday with length of service up to five days
ongoing training and development, with the opportunity to fast track your career
free game vouchers every month
30% discount off food and drink for you and up to five friends
50% off food when you are working

access to our Employee Assistant Programme for you and your family
financial long service awards
a £15 donation to Barnardo’s when you complete your induction
enhanced maternity, paternity, adoption, and shared parental leave benefits

opportunity to join our healthcare cash plan

The What...

We need a highly motivated, Facilities Team Member who can work alongside our centre team. You'll need to maintain high standards of our centres and ensure our lanes are in full operation. You’ll also be liaising with both the team and the customers about any faults they experience while at the centre.

Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.

Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.

**To be a successful Facilities Team Member, we’ll want to see**:
Great customer service, with the ability to communicate at all levels
High energy and the ability to work in a fast-paced environment
A friendly, supportive, and helpful team player
Flexibility with working hours and shift patterns
Basic literacy and numeracy skills
Being on the ball when it comes to spotting and resolving a problem
A proactive approach, maintaining our equipment and centre to the highest standards

The Who...

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.

Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.

Now with 69 centres across the UK, operating under the Hollywood Bowl and Puttstars brands, we’re proud to be ambitious market leaders in experiential family entertainment.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

ONE BIG FAMILY

"The culture at Hollywood Bowl Group is fantastic. Regular customers make your night when they walk through those doors."

Georgina
- Team Member
- Watford
STRUCTURE
& Progression
01 / 05
Team Member

Our Team Members are always at the centre of each customer’s journey. From welcoming customers at reception to getting the parties started on the lanes, our Team Member bring the smiles and enthusiasm to keep every experience running smoothly for everyone who enters our doors. If you love making people’s days and are full of infectious energy, these roles could be perfect for you.

Assistant Manager

As an Assistant Manager with us, you’ll be the support system within our fast-paced, dynamic world. With varied responsibilities ranging from coaching and mentoring to running front-of-house and supporting back-of-house. No day is the same and you will always have opportunities to train and progress. All while ensuring your centre is a safe and fun environment for our customers.

Deputy Manager

As a Deputy Manager, you’ll work closely with the Centre Manager to deliver financial targets and service standards. Across the bar, diner, and amusements, you’ll inspire the team to provide outstanding service for our customers and empower them to perform at

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